Customer Ratings & Reviews
- Model:
- TBS-2792-01
- SKU:
- 6500893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Great if they worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice headset, when they work. The sound at times is really low so you need to turn them off and back on several times till they’re full volume. They were updated to latest firmware and turtle beach doesn’t respond other than their generic email
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning EJ,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Reaching out to them via their form was the right thing to do.
As a heads up; the Support Team works via a queue based system so we hope you are not under the impression your are being ignored. Our team will reply as soon as their queue allows (they provide an estimate in one of the initial automatically generated emails that are sent out when your form is received) and please be sure to keep an eye on your email inbox, junk/spam folders, and any additional tabs your email client may have for their replies.
Best regards!
- Pros mentioned:Sound quality
These things are the way to go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset. I was nervous at first cause its wireless, but i havent had a single issue. These things respond instantly and the sound quality is amazing
I would recommend this to a friend Uncomfortable, impossible to adjust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems turtle Beach forgot people actually were these on thier head. Had this pair for 2 weeks and could never get them comfortable. There were times I took them off because they were downright painful to wear. Other things to consider - sound quality is superior but the controls make it hard to adjust. - connectivity is an issue. I sit above 6 feet away from my console and use the front USB. Had quite a bit of static and connection loss. I returns one pair because I thought it was defective. 2nd pair did the same thing. I talked to a few people who returned these same ones for that reason. All in all... Just not worth the money. I exchanged these for the cheaper Xbox headset, extremely happy I didn't keep these now.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please know that our Support Team is always available to provide assistance as needed and they can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.
Thank you and best regards!
Lost Money! NO HELP in Replacing. Extra warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would of been a GREAT Gaming headset but it didn’t take long at all for it to easily crack and break when my 15 year old son (his birthday present) was putting it on for a gaming session with his friends. I tried everything from contacting Best Buy to the company and neither 1 would do anything at all. I was therefore out a few hundred dollars even though I bought the plan for it as well.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Do not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased three of these headsets because they keep breaking at the earmuff or just completely bricking out on me. This is my last purchase of this garbage product or anything turtle beach ever again. These new ones are still new and have nothing but issues. You think for almost $200 this company could produce something decent. Do not waste your money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Connectivity
Poor product no help or reimbursement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for awhile then after the product warranty mark couple months past stopped working and won’t connect done everything to troubleshoot it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kailee!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Our products are each sold with a manufacturer's warranty and our team is always happy to assist customers with warranty replacement service for products that are still within their warranty period. However, we would not have any sort of fee-based repair services for products outside of the aforementioned warranty period.
If you have any questions related to your headset's warranty coverage, please take the time to reach out directly to our Support Team with your inquiry. Their contact form can be accessed from the Support section of the Turtle Beach website.
Best Regards!
- Pros mentioned:Battery life
Great Gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love mine so much i bought one as a gift for Christmas. So comfy with a great battery life makes it great for avid as well as off and on gamers!
I would recommend this to a friend Good wireless headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a goood headphone overall, it’s really tight at first and uncomfortable but takes time to get the right fit. For long hours of gaming they do get tiring and overall doesn’t really snuggle the whole ear like some headset I had in the prior.
I would recommend this to a friendPretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, but audio and electronics not the best.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Perfect for ps5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my boyfriend with his new ps5. He loves it! Works amazing and sound proof so he loves it and hes happy so safe to say i love it too.
I would recommend this to a friend Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good aside from the voice in it is kind of muffled.
I would recommend this to a friendMaybe just got a bad apple
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and it stopped working after a couple days. Never had an issue with previous headset but I end up getting a different one after i returned it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you have questions or concerns regarding any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money they’re great. Directional sound is spot on. Being able to isolate squad chat from game sounds and adjust on the fly is great.
I would recommend this to a friend volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they arent loud at all, mayb its my settings i alreadt tried messing with them but same results. i do not want to take the time to return them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ernesto! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX volume controls. All Turtle Beach headsets are designed to meet international SPL (Sound Pressure Level) regulations that govern how loud audio devices can be, in order to protect people's hearing. Our headsets are designed to the maximum allowable spec. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Avoid this Headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not and never did synch when connected to the wireless hub. Dongle had failed twice - once in ghe warranty period and once outside of it. Customer service wont replace it because they claim its out of the watranty period even though the problem is the same as reported in the warranty period. Given the customer service i received - ans they won’t give you a phone number to speak to someone - i would avoid this brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Please understand that nobody is refusing to provide you with a Tech Support phone number, there simply isn't one to provide, we only off Tech Support via email. Our products are each sold with a manufacturer's warranty and our team is always happy to assist customers with warranty replacement service for products that are still within their warranty period. However, we would not have any sort of fee-based repair services for products outside of the aforementioned warranty period. A warranty replacement does not extend or renew the coverage period, it assumes the remaining time of the original purchase. If you have any questions related to your headset's warranty coverage, please take the time to reach out directly to our Support Team again. Best Regards.
- Pros mentioned:Sound quality
A+++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gf have Xbox one of these and I love it and decided to return my old headset to replace it with this.. would recommend to anyone.
I would recommend this to a friend Volume button stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and mic sound seems ok. Biggest issue is that the volume for in game sound no longer works. Very disappointing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Creig! We are sorry to hear about the experience you've had with the volume dial on your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Volume
Completely Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely defective. It will unpair mid-game if you try the adjust the volume wheel.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset when adjusting the volume. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to connect it to the XBOX multiple times before it will connect. The chat volume control only works half of the time. There are other headsets that have a lower price point that rate out better than this one.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Travis,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Battery life
Turtle Beach Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for me with my xbox and phone.l use them everyday and i charge them no more than twice in a week usually once.
I would recommend this to a friend