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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2159 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,159 reviews
  • Rated 1 out of 5 stars

    Sucks dont buy it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you spend no worth the buy. The hinges on the headband break way to easy it only lasted a couple of months then i bought the new Turtlebeach stealth pro and i am extremely satisfied with the quality of workmenship of those headphones. Dont buy the Stealth gen 2 700 series Maxx.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Derrick!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset, but are glad to see you're satisfied with the Turtle Beach Stealth Pro Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Terrible go away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible broke within 5 months old.. not worth the money don’t even bother invest in another product

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. They’re always happy to help, and that team can be reached right from the support section of the Turtle Beach website via the Contact Form listed there.

      Thank you! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nicely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for laptop, cellular and xbox one, the sound is clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset love the way it make it sound so real

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it was working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year and the usb dongle has already stopped working. Was great when it was working. Now the dongle has stopped working

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brandon! We are sorry to hear about the experience you've had with the USB transmitter for your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Full refund on warranty not even 2 months old

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee r $ hungry returned 2 headsets total 450 with the warranty and they broke withing 2 half months so a waste never buying at bb again

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Stopped working after less than 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones died after approximately 7 weeks of use. Wont charge and wont turn on. I opened a warranty case and got no reply

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jay! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, it can take up to 2 business days to get a reply, and with the recent holiday break it may be a bit longer. Our products are each sold with a manufacturer's warranty that we're happy to honor. A confirmation email will have been sent to you if the form was properly submitted. If you have the confirmation email, please keep an eye on your inbox. If you do NOT have a confirmation email, please fill out and submit the "Contact us" form located in the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Xbox only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, when working.. Absolute trash for PC. Dont buy unless using xbox specifically. Firmware or connectivity to pc is aweful.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, the Stealth 700 GEN 2 MAX would provide full PC compatibility via its USB transmitter so what you described here is a bit unsual. With that being said, please take the time to provide details about your experience on PC to our Support Team so they can ensure that you have everything fully updated to the most recent firmware available & set up correctly.

      Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Bad Build Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible build quailty. Broke within 4 months of moderate use. There's a reason these are always on sale. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello KD! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Terrible quality do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this product to have a reasonably similar quality to the stealth 700 gen 2’s they have about 8- 10 feet of range

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Steve,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX and what you described here. The Support Team is always happy to help with troubleshooting and/or replacement service if necessary, and they can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Read description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach is always great at first, they always develop an issue witht in a year being a mic issue static speaker or just gets glitchy and turtle beach wont do anything but get the bestbuy protection plan and your good to go alittle extra but better than having to pay 100-150 a year on headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one. The plastic part that holds the ear piece keeps cracking.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tamz,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Decent if they ever not skip

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have an audio skippjng issue, as you can see from a simple google search. Terrible audio. First and last pair ill ever buy from turtle beach

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Shane! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working after just a few months they keep cutting off mid game or make a static noise. Haven’t been

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jose! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    uncomfortable ok sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound ok, very heavy and very uncomfortable. Absolutely would not recommend

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Kevin!

      We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. TurtleBeach

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great improvement over the previous models

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of the first generation Stealth 700 gaming headsets and while I found them to be quite capable, there were a few small issues with the overall experience that stuck with me. This second generation of the sleek & affordable Stealth line fixes almost all of them, as well as adding in a few new tricks. Build quality is above average, though not exceptional. The frame is pretty much all plastic with only a couple of metal parts, and has a soft matte finish that doesn't pick up much in the way of fingerprints. There are a few metal parts in the headband, but all the other accents are painted on. The earcups are thick and held on with friction-fit pins and are designed with an eye towards user serviceability, so if one happens to get damaged fitting a replacement should only require a few minutes time and the appropriate spare part. Weight is significant - more than you'd typically expect from a nearly all plastic headset to be honest - but is carried well by the adjustable headband. And there's plenty of room built in as well - it fit my XXL-sized head with plenty of adjustment to spare. There's even a feature designed to let you create a little channel for glasses to pass through along the side of your head, accomplished by pulling off the earcups and tightening a little rubber band that's wrapped around the cushion beneath the cover. It's a fine idea, but I'll admit that when I tried it the channel it created was a little too high to actually accomplish much in the way of strain relief. Things improve somewhat when moving on to core functionality though. The previous model of Stealth boasted a very rich audio experience with a reasonably good surround sound effect when paired with the right hardware, and this new model lives up to the example set by its predecessor. It's got two basic modes for gaming that can influence the sound. "Superhuman hearing" (which is on by default) is tuned to accentuate ambient sound effects typically used in gaming (footsteps, gunshots, etc) to relay a character's position relative to you. Listening to music or audio from a video with this mode on can be a little weird, as random bits of audio suddenly make themselves a lot more well known, but it's certainly not a bad experience. And if you want to use a more straightforward equalizer setting you can simply hit the mode switch to switch to the default setting, which offers much more balanced (if somewhat bass-heavy) audio. Quality is very good with both the dongle and Bluetooth. The mic is good as well, though I'll admit that I found myself a little less impressed with it compared to the quality of the playback. I think the main reason isn't the quality of the mic being used, as it sounded fine when I just had it sitting on my desk, but rather the fact that it does have somewhat limited adjustability when you're wearing it. On device controls include a local volume wheel (which does not provide software volume control in windows, in case you were wondering) and a second wheel that you can remap in software, a mode switch, and a dedicated Bluetooth pairing button. It also includes a feature that some may find quite handy: the ability to accept a signal from both the receiver and a Bluetooth device simultaneously. I'll admit that I've yet to find a very compelling use case for this, particularly as balancing the volume of the two sources is quite tricky, but if you ever wanted to have a Zoom meeting with a custom soundtrack this is the device for you. Mapping custom controls and fine-tuning the equalizer settings can all be accomplished via a mobile app that works over the Bluetooth connection, another nice touch albeit one most will probably use just once before forgetting about it entirely. There are a few small areas for improvement going forward. The Bluetooth pairing process and the documentation around it isn't great, for example. According to the instructions you simply have to hold the Bluetooth button down until it goes into pairing mode, but this won't actually do anything but turn the Bluetooth receiver off. In fact you have to turn Bluetooth on, hold the button down for a few more seconds to turn it on again, and keep holding it until you get the pairing notification. The fact that the volume wheel on the back of the headset isn't software enabled makes it something of a rarity in modern wireless peripherals as well, and can potentially lead to some annoyance if it's been accidentally turned down too much before you start. Despite this, I still find it a lot easier to recommend this improved version of the Stealth 700.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Weak connection - stay away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly weak connection using that tiny dongle. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX and its USB transmitter. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Bluetooth stopped working after 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth function stopped working completely now it’s useless because it can’t even connect don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Yazan! We are sorry to hear about the experience you've had with Bluetooth on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not worth the price they last maybe 6 months then the plastic connecting the ear piece breaks, all 4 of them that ive owned same thing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headsets. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Need to work on bluetooth connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new maximum connection is not as pleasing as the old connection through regular bluetooth. The technology is nothing to gawk at, but, keeping it plain and simple, is what prevents customers switching from turtle beach to astro branded items

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kevin!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset connection.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach