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Customer reviews

Rating 3.8 out of 5 stars with 847 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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70%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 847 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From thr start both thumb sticks do not work. No matter what direction you push it only goes down. Very disappointed as it was a Christmas gift.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Judd!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now. I took a gamble with turtle beach. Controller had issues with connecting wirelessly but plug in was fine. Worked for one day… smh horrible

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Steve! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Customization
    Cons mentioned:
    Stick drift
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the one for me!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used both of the Xbox Elite controllers, and they both have broken in the expected ways, the first with stick drift, then the second with failing bumpers. I’m excited to see if this new Turtle Beach controller is the answer to those quality issues. Everything I have ever bought from Turtle Beach has been extremely reliable and durable, so I’m assuming this controller will not disappoint. There is a bit of an adjustment when changing to this controller, the way I need to hold it is slightly different, which led to some hand discomfort in the first couple of days, but now it feels like home. Now that I’m used to the (very) slightly different shape, I can say this controller is precise, tough and very responsive for gaming. The bumpers have a large travel, but the micros engage almost at the top of the travel, so very nice there, good for fast movements, the triggers are shorter throw than the ones on my Elite 2, but they have a more linear actuation which I very much prefer for driving games, throttle and brake control are how you go fast and the better controller you have, the faster your lap times! So, this is an excellent controller, working perfectly on my Xbox Series X and my gaming PC. I was able to pair it to my iPhone 12, and via the software I got notifications on the controller that there was – something – on my phone, but no details. I think it is the way I have my phone set up, because on the Android, it worked perfectly. I have to say I don’t know why I would need to see my phone notifications on my controller, but younger folks are much more connected than I am, so this may be a great feature, just not for me. Customization controls directly on the controller accessible through the screen is really nice too, making on the fly adjustments while in the middle of a game is something I never thought I missed until I got this controller, now I think I’ll be using it frequently. Being able to have so much fine control over the setup of the controller is also clutch, the Hall-effect sticks should never drift (should), and they give you the ability to adjust the sensitivity curves on both sticks. The button customization is great, and it’s nice to have triggers on the back side, but as of right now I can find no way to map a button on the controller to a PC key, say, to make it a PTT button on my controller when open mics are not appropriate. Battery life is good, not stunning, I got 8.5 hours on it while using the headset jack, connected to the phone and computer, and running the RGB at full brightness. I do not play with all of that going on, so I think the battery is more than enough for my needs and most everyone else’s. Beyond the small complaints, I think this one is a winner, I’m going to be my main controller for a while to come. Yes, I would recommend it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Mid

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] D pad broker after a month and a half of light use, could be a really good product but it’s terrible quality.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Connor! We are sorry to hear about the experience you've had with the D-Pad on your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Returned already

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did update RB LB wasn't working bad lag very disappointing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller and are sorry to see that you returned it to the retailer after your experience.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Good but can be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects randomly and why can’t I connect Bluetooth earbuds to a Bluetooth able controller!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Wanda! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to warranty the controller and out of the box the new ones joy sticks dont work and neither does the right trigger.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tyler!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller and the replacement provided.

      Please know that replacements continue to be covered by the warranty of the original purchase, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website or by replying back to the last email from your dedicated Support Rep explaining the current situation with your replacement.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left toggle stopped working (drifting downward) after 18 days of the having the controller.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Edward!

      We are sorry to hear about the experience you've had with the left toggle on your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Feels cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels super cheap. The set up is a pain. Not user friendly

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello KM! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller and it wouldnt charge. Not worth the price or effort

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello AJ! We are sorry to hear about the experience you've had with charging your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at the end of may 2024 it’s now July 16 and it completely quit working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Justin! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks, only had it for a couple weeks and the headphones keep going out, it randomly cuts out and freeze.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Broken turtle beach controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right trigger doesnt work. I guess no one tested it...

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Bill! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra trigger. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumb sticks returned item would t work could not use

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Margaret!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Mehh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, would not connect to Xbox wirelessly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Gendry! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller, it should have no problem connecting with your Xbox console wirelessly once the Stealth Ultra USB transmitter is plugged into a USB port on the console itself. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Turtlebeach stealth ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analog u Issues. Not worth the price.customer want quality over fancy gadgets.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jj!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Ok but not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it the select and start button feel wierd

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Buttons
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    turtle beach stealth ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote was awesome! The buttons and screen were amazing and the overall feel was great. The thing is that the joysticks didn’t feel right. Might of just been me but as soon as I switched to this controller my aim on every game i played was way off. Had it for 2 weeks and I still couldn’t break a 1.5 K/D then switched back to my old remote and everything clicked again. Might be the new magnetic anti stick drift sticks or me being dumb but that was the only problem besides the hefty price tag.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra joysticks. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, if you need help or have questions about a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Customization
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Screen is so Cool. Awesome Controller

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving the Turtle Beach Stealth Ultra, the unboxing experience immediately sets a high standard. The packaging is sleek and well-designed, echoing the premium feel of the controller itself. First impressions are incredibly important for me as it sets the tone for the rest of my experience. The process of setting up the controller is incredibly simple and intuitive. I was especially pleased with the ease of pairing it with my Xbox Series X. Both the initial setup and the firmware update were completed smoothly and quickly, taking just a few minutes in total. You never really know with new hardware and Turtle Beach did a nice job with getting me gaming right away. In hand, the controller feels robust and very comfortable. The buttons and triggers offer satisfying feedback, and the overall build quality is top-notch in my opinion and can go toe to toe with other pro controllers Ive used in the past. Feature-wise, this controller is a treasure trove. With customizable buttons galore, trigger sensitivity adjustments, and more. This is definitely a controller that caters to the hardcore gamer's desire for control and personalization. Do keep in mind with this level of customization and familiarizing oneself with all these features and the UI does require a bit of time and tinkering. I’ve had this controller for several days now and I’m still discovering things that it can do. I mean, you can get social media notifications on the controllers screen - that’s nuts! The advertised 30+ hours of battery life was one of the major selling points for me. In practice, while the battery life is impressive, it fell slightly short of this claim in my use. After several gaming sessions, it became evident that the actual battery life might vary depending on usage patterns and settings. This isn't a deal-breaker by any means, but something to be aware of. YMMV. I recommend getting in the habit of docking it after each session so you don't have to worry about it. The Turtle Beach Stealth Ultra Wireless Controller is an awesome addition to my setup and I'm excited to use this as my new go-to controller. It excels in design, comfort, and features, making it a worthy investment for those looking to enhance their gaming experience. While the battery life might not always hit the lofty 30 hour mark, it's more than adequate for prolonged gaming sessions. This controller is a testament to Turtle Beach's commitment to quality and gamer-centric design. I highly recommended the Stealth Ultra for those seeking a premium, feature-rich gaming controller that might give you that extra competitive edge you’ve been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Button Smashed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box (especially considering the price tag), it’s clear that this is a premium device. The packaging, controller, case, cord, etc, all look great. The packaging comes with the controller, transmitter, charge dock, USB-A to USB-C cord, various rubber grips for the sticks, and a carrying case. While then carrying case is nice, we have to be honest with the fact that most people are never carrying or storing their controller anywhere so while it’s a nice gesture, it’s largely pointless. The controller is what it’s all about though and from a technical standpoint, I think it’s really solid. It is very light, has all the bells and whistles of a regular Xbox controller alongside a display screen and four mappable buttons on the back for those gamers rhat need to make split second decisions. Setup was a bit of a pain as the controller came charged with instructions and worked right away but would seemingly start/stop working on a whim. The controller has a “+” button on the face that is basically used to toggle what’s going on with your Xbox and what you want to do on the controller screen. While it’s nice to toggle between both, it’s also frustrating to be gaming and have your controller suddenly stop working and be unsure as to why if you accidentally tap that button, especially because the interface screen doesn’t change or give any notification that it’s now live. Puzzling. The controller battery is thankfully rechargeable, and the USB cord that comes with the controller is quite long (guessing 8-10ft), thus if you’re gaming and the battery dies, you can hook your controller directly up the Xbox USB port and continue playing. Normally when the battery is low enough though and you’re done playing, you can just set the controller on top of the magnetic charging base, connected to the USB and it’ll charge while you’re taking a break. I definitely enjoy the rechargeable battery as well as the magnetic base. Unfortunately the controller doesn’t have the ability to bluetooth connect to your Xbox like the normal controllers do so you have to use the provided USB transmitter to use the controller. Not the end of the world but the Xbox only has 3 usb ports. I’ve got one for my memory drive, one for the turtle beach headset that demands a transmitter and now this. If I want to plug anything else into my Xbox in the future, I’m out of luck and heaven forbid if one of the USB ports goes bad. Turtle Beach has a companion app/software for smartphones that will allow some customization but their app is absolute trash on computers and the iOS app can’t update the controllers. Their app is long overdue for updates so that aspect is pretty worthless, The controller screen is fine but a little clunky and has a litany of options including rumble strength, color on the controller, social display, as well as a battery life display. The battery claims to last 30 hours but I don’t see how that’s possible as I’ll play for 8ish hours before hitting low battery. The social aspect seems to only work for Android devices, as well as the bluetooth connectivity as a whole, so if you’re wanting to cloud game on your iPhone, you’re out of luck. The color selection for the controller lights is a cool feature and the rumble is very strong as well to the point where I had to go turn it down but I at least appreciated the strength of it. The controller itself plays well, I maybe prefer it to the regular controller as it looks nicer, is lighter, and has a rechargeable battery, but with connectivity issues, Bluetooth limitations, and a shorter than advertised battery life, it’s got a long way to go as well. Other features such as claims of sticks/buttons lasting 5x longer will be a wait and see game.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the detailed feedback you provided regarding your Turtle Beach Stealth Ultra Controller!

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach