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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 822 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 822 reviews
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily us this controller on PC and I am absolutely loving it. The buttons are much more responsive than the Elite Series 2 controller. The hall effect sticks feel great and i van definitely tell my accuracy has gotten better with this controller. This is now my daily driver would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid controller has a disconnecting issue so I returned not sure if it's common

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Stick Drift Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly better than other controllers on the market. Lots of custom options and lighting. Battery life could be better but all in all good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment highly recommended super touchy extra responsive has a great feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Stealth Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and no problems with the controller. Only gripes that are out of Best Buy's controll (placement of buttons on back), but over all 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller to have playing serious titles

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I bought this controller just recently a couple months ago and I have heard a lot of bad and good comments on it but by far this controller is great not only is it light on the hands, but you get a ton of great features to make your room/gaming setup look just as great Turtle Beach never fails with their devices and hope to see more items when they come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller best one I have owned yet much better than my Xbox elite 1 controller I’ve you got the money to spend you should check it out or at least look up you tube videos to see what’s it all about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are better options

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a really good controller only issue is im a intense gamer and the triggers dont hold up already had to replace the controller twice in 6 months

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Venessa! We are sorry to hear about the experience you've had with your Turtle Beach Controllers. Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, if you require any assistance, reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Pretty darn good except…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app you need to do the required firmware update is lacking. No way to close it out once open and updating the firmware itself is difficult because it requires the wires to be plugged in both to the dock and controller but only one is issued so it’s a shuffle and buggy. The controller is premium pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent premium controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hall effect sticks are amazing, back buttons, and A B X Y buttons are very clicky like a mouse. I had connection issues initially, once the controller reached 30 percent battery life it would disconnect, but theres been a firmware update since then that seems to have solved this issue for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most durable pro controller yet. had 3 xbox elite controllers that all had bumper issues. took some time getting used to it with the screen but now a regular xbox remote is weird to me. would definitely recommend for someone looking for an elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Microsoft's high end!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! No drift, and the D-Pad is fire! While expensive, I feel the build and design make it better than Microsoft's high end offering this time. You cannot switch out the sticks for longer or shorter ones. The game pad is light weight too. Lighter than the standard controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A step up from the previous but still disappointin

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller promises a lot and under delivers. While many of the features are kinda cool and interesting, they aren’t worth the price over another controller and don’t really seem to have any real effect on gaming. The controller also feels cheaply made and it shows as mine had stick issues and button issues three months in. I play a lot of FPS games and it just didn’t hold up.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Matt! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen on it makes it to where all notifications show up and never have to get up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUNNNNNNN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM AND THE KIDS REALLY ENJOY IT BECAUSE IS REALLY FUN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than xbox elite controller , more value for what you paid.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Original is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all very expensive and broke pretty quickly. Profiles seemed to change in the middle of games and lost ability to play while in game had to switch back to the correct profile to continue play. That’s a lot of fun in the middle of a Fortnite battle

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Dont buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is FAST! VERY FAST! It feels great, if a littke awkward at first. However, there are pretty bad connection issues. It drops once or twice per warzone match and once in a while the controls wig out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most advanced controller ive ever seen the digital display is beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad right trigger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller everything about it is awesome except right trigger keeps breaking I’m a gamer that plays warzone and 2k so right trigger is very important and for some reason mechanically just fails after a month or two every time

    I would recommend this to a friend