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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 848 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 848 reviews
  • Rated 2 out of 5 stars

    I wouldn't pay more than $80 for this control.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to use it for a full hour and it made me uncomfortable because of the thickness of the controller. I don't like it. I compared it to the Elite Series 2 and the Elite feels more comfortable in the hand, it's thinner and better to hold. The plastic used on this controller feels very cheap although it has a good design. I don't recommend it. The Xbox system in the PC app doesn't detect this controller as part of the program although it does recognize the buttons you press but it doesn't show the controller logo so I don't think it has any certification. The scuf, the Elite and the other Xbox controllers are recognized from the Xbox program.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller amazing features and battery life is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Elite 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I love being able to see when i get Discord or Meta messages without grabbing for my phone. My only conplaint is i cant read the entire message sometimes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this controller for a little over 30 days. The RB button no longer works and I recalibrated the controller. Prior to this the controller consistently delivered disconnecting from the xbox either wheb using the hub or even direct connected and when playing a game like fortnite resulted in numerous losses because it would tell me I needed a controller to play mid battle. It will be getting returned today as its not worth it at all.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dread! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down. Don't listen to those bogus reviews about how the elite 2 controller is the best, buy this controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller battery does not last 30 Hours as advertised, five at most, also once it has been configured for your console, it drops the connection, in a middle of playing COD-6 at that point you have to wait until it register back to the console, frustrating.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The only thing I can complain about is the fact that the D-Pad is meh. Super Clickey, and sounds like a Mouse click every time I press a direction. Otherwise I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable handling and the battery doesn’t take a long time to recharge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For how much it costs buy a scuff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within like 2 days.... joysticks have major drift now the triggers only work sometimes and it wont connect to my xbox unless its hard wired

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Caleb! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this controller to anyone it has so many cool features may seem expensive but it's worth every giving penny. Phone messages can go to it. Ive dropped it few times and never broken by far the best controller ever

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great joysticks - rear paddles broke after 2weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller felt great in the hands and the Hall effect sticks were impressive! Zero dead zone! I would have given it 5 stars if one of the bottom paddles hadn’t broken after only 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jaymer! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Turtle Beach Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept overall but not yet ready to be completely on shelves.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jonathan!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Another Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also another great gift he says it works great and likes the way it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! My son loves it! Connected to his pc perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and option filled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does everything but bring you a drink! Custom profiles easy to switch. Lighter thank the elite. No drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worked great, especially since I happen to know the person who originally designed the concept for this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Easy to use, slick, smooth. Great for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller worked great just a little bit for my hands and the buttons were a little to tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the market!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Gaming PC and it works great! It also has a crazy long battery life which is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY AND WAIST YOUR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worse controller I will ever use… thing don’t recharge and a big waist of $200 get a elite controller for 160 better quality And the screen on the controller is a gimmick

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brian! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach