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Customer reviews

Rating 3.8 out of 5 stars with 822 reviews

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    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 822 reviews
  • Rated 2 out of 5 stars

    Good controller doesn't feel premium for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my scuf , while it does everything it says it does and the lights and screen are nice It feels kind of cheap where as there is no escaping the cheap plastic feel of this controller , the controller itself functions perfectly but it doesn't feel as good as others in this price range from the textures on the bumpers and triggers to the rubberized grips they all feel rather coarse and not premium like you'd expect for the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alexander!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Product review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper inferior, one of the button stops responding after three days of ownership. Just avoid this product by all means.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alex! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I like how I don’t have to re pair between computer and xbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks awesome and feels nice in the hands but it didnt last a month before it started having stick drift.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anthony!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    One of the best controllers out now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to get used to it because some of the buttons are placed in different places from the xbox most expensive controller. Now that im used to it it's amazing. Im glad i bought it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't believe this is worth the money the only thing nice is really the screen but notifications did not work and it feels very cheap

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Charles!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad Luck or Bad Product?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sadly returning my fourth controller from turtle beach. The Hall effect analogs are top tier but its has been a long journey and it doesnt outweigh the Cons. 1st Controller - Left Analog started rubbing and grinding a little bit after a week worth of play. 2nd Controller - Everything worked,Buttons,Analog,No rubbing this time, but i wanted to make sure that in a weeks time that it wouldnt fall victim like the first one. First night relized that its not charging past 42 percent, Reset the controller,updated,all the trouble shooting. 3rd Controller - Everytime worked, until i went to charge it and the RGB on the right side was faulty. :( 4th Controller - I thought maybe, just maybe this was the one. I mean fool me four times, right? Nope its not the one. Dpad started sticking to the left and up. So during games the backpack would randomly open or ping depending on what game i was playing. So sadly Im going to exchange this 4th one and try Scuf. I've had a Elite 2 since release and its finally drifting like the faast and the furious. So im going to try the brand i havent tried yet. But I figure Turtle Beach will fix all these problems with the next version of the controller. Turtle Beach has been great with support, They would fix the problem but its a drag to be without a controller waiting for it to ship and get serviced and shipped back. Best Buy has also be great with the return and exchange also. Just be aware that these controllers are awesome when they work. no drift. But the returning and exchanging finally wore me out. Good Luck Fellow Buyer.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Paul!

      We appreciate your feedback regarding the Turtle Beach Stealth Ultra, and are sorry to hear about your negative experience.

      If you have any questions, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is fancy and nice. It is overpriced. Battery life is trash. Wont last over 2 hrs even with rgb off. Bluetooth is laggy. Even with update. When it dies, no warning. Just off. Better off just buying the elite 2

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the controller for a while now and it consistently looses connection. This is the second TB controller I’ve owned and I regret the purchase. I play alot of fp shooters and I often will lose connection slightly and my character will just spin or aim away from the target.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Allen! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle Beach Ultra Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device came with the transmitter missing in the box had to return because the device was useless. The representative at the counter in best buy location upon return was rude but the controller was in good condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PC controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect PC controller for your gaming needs. Easy to connect and set up and get going. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good hopefully I just got a bad one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing disconnects all of a sudden during the game from Bluetooth and I have to reset it all the time because it freezes when I take it off the charger

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nick!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed.

      First, please make sure your product firmware is up to date using the Control Center 2 application. To get it, search for the “Turtle Beach Control Center 2” app on Xbox. On PC, it's available from the "Downloads" section of the Turtle Beach website, or by searching “Turtle Beach Control Center 2” in the Microsoft Store.

      After, if you still require assistance, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards. TurtleBeach

  • Rated 5 out of 5 stars

    Amazing controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ! We love the controller, heavy duty won’t need to buy one for years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hall effect thumbsticks and microswitch buttons are highlights, but the grip on the thimbsticks and the included caps are not good. Also the controller feels somewhat cheap.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Works awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller the anitdrift works amazing and all around great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay the unit just shuts off if it's left alone after like a minute it's kind of annoying

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Additionally, you can adjust the "Screen Timeout", which sets the timeout duration to power the controller down when it is not in use. Setting to 0 will keep the controller always on. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Xbox turtle beach controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift had it for over a year and still going good I use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. But I did buy the warranty they are not known for last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Very comfortable in my hands. Love how the wirelss part works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too little for too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this one. Only cool thing about it is the LED light. Battery doesnt last as advertised, the buttons lagg! And the price is not worth the investment.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ivan! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach