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Customer reviews

Rating 3.8 out of 5 stars with 822 reviews

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    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 822 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller. Proformance was really good. Screen is really bright. But for the price it wasnt for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I have used on my xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Easy to set up and it works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller with a few odd things.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs better documentation, and the associated apps are kinda weak. However the controller screen is neat, and a game changer for managing the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again thank you Best Buy for helping me get one of my favorite games at a great price and of course an abundance in stock

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Controller- worst business ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS CONTROLLER- AVOID AT ALL COSTS. I replaced this controller twice both times this controller had the same issues with the analog sticks and the dpad. Also at random times the controller would instantly die and then it have issues turning back on. I played several games where the left analog stick would not do a full rotation and allow me to select things on a game wheel. This product is so bad they are going around deleting reviews and blocking people. I was blocked on Facebook for posting videos of the controller not working. This company is garbage and hiding their failure.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Cordy!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      The Turtle Beach Stealth Ultra has had a new firmware release, v.1.0.4, the following changes and features have been implemented: • Fixed a bug where the controller would remain in charge state and require a hard reset. • Fixed a bug where the controller would power down if thumbsticks moved together rapidly. • Added LSB (L3) and RSB (R3) functions to the button mapping section of the Command Display screen. • Updated charging behavior on the dock, now the screen will power down during a charge. The charge LEDs will power down when product is fully charged. Pressing a button will show you temporary charging stats. • Updated the charge status LED brightness so that it is independent from the general LED brightness options. Please download the Control Center 2 application on PC or Xbox to update your Stealth Ultra to the latest firmware. If you have previously downloaded it, simply connect your device to your computer or Xbox and run the application. After, if you still require assistance, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome!!! I use it for my pc gaming and very customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So smooth for playing game my son like so much ❤️❤️❤️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality control for a premium controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this. Quality control is not the best on this one. The right bumper button was stuck in you cant press it. It also did not want to update the firmware. It kept on failing. Not a good experience for a premium $200 controller. The sticks felt nice though, but I've read they grind down the plastic withing a few weeks as well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tarka! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller that resulted in you returning the product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    $200 worth of trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to my C series at all! Tried every way possibke and it wont connect. Wont eve reguster when i use the cord plugged directly into the console. Was going to exchange for another but the longer i think about it im just foing to get my $ back. DON’T BUY THIS, youll regret it as i do.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Stealth Ultra Controller pairing.

      Please reach out directly to our dedicated Support Team so they can assist with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Very Nice Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. If you want something a bit flashy, this is the controller. The features are pretty useful and not just a gimmick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad don’t recommend my controller stick moves backwards instead of forward when I’m moving it forward

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello David! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the this controller for since 7/26/24 and it stop working today of this review when I just came home and power it on it will not connect and now I can not Return it do not buy this product

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Colton! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Could have been great, but a giant miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right stick has already lost major tension and feels extremely loose and far to broken in. Randomly I have to recalibrate the sticks as well or they go haywire. Software is pretty buggy however least the onboard screen works well. Left friction ring has completely scared the left stick in no time, painted plastic on painted plastic is a big no. Dpad has issues engaging but its rare. I suspect perhaps my sticks are just a QC issue however, I might exchange in hopes that is the case.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Perry!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Total garbage steer clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about this controller when it was announced. It was billed as a premium xbox controller. I originally ordered 3 one for me one for my son and one for my nephew. When they came in I immediately went to set mine up only to find its Bluetooth would not stay connected to my phone. So i though ik maybe a firmware update is available. So i connected it to th xbox downloaded the app uodated firmware only to find that it still wouldnt stay connected to my phone for the messages. Xbox app and android app were both up to date. So onto the controller itself. It feels extremely cheap in your hand. Very plasticy and light. After a ton of app to controller issues (the app on xbox looks like its from 2002) i decided to return all of them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kevin!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller, and are sorry to hear that you had a negative experience.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 2 out of 5 stars

    Good controller but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box labeled as “excellent” and was missing the wireless transmitter. Had to spend $30 to order a replacement from turtle beach. Good controller though.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello David,

      We're sorry to hear about your experience purchasing an open-box controller from BestBuy, however, please understand that we are not involved with the verification of open-box items. For assistance with the missing parts of your open-box purchase, please contact BestBuy directly.

      Best Regards. TurtleBeach

  • Rated 2 out of 5 stars

    Turtle beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok IMO everyone has a different taste but for me, if you're into looks and don't mind Third-Party controllers then this one might be for you. But personally, there's a little delay when switching on your console from the controller because it's third party. I'm sticking to official licensed controllers from now on.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Niko!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra controller, and are sorry to hear about the delay.

      Turtle Beach products are fully licensed and supported by Xbox, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great and was shipped fast and on time love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Out!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. Takes some getting used to with the configurarions and stuff but once you learn it its the best controller out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a lot of software upgrades. I purchased for the hall effect joy sticks which was great. May work too well for some people. Buttons are like clicking a mouse on a computer. Responsive most of the time. Battery drains very fast and does not have the time it says it would have.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brian!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features don't work as intended it doesn't show texts from android phones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kevin!

      We are sorry to hear about the experience you've had with the notifications on your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach