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Customer reviews

Rating 3.8 out of 5 stars with 823 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 823 reviews
  • Rated 5 out of 5 stars

    Too good !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love it !!! Makes gaming a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming controller it's excellent price and quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks very cool and feels great but the dual analog sticks break very easy. This product is very cheaply made. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    I need to send it off for repair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having drifting issues button issues it's suppose to be anti drift and I'm not getting. That

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Rodney! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad controller was working almost for two weeks and stop and glitch a lot

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Juan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    I give it 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controls out there no other control compared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever bought. The sticks feel amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality build and the controller works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died and wont turn back on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it was fine. Played MW3 and Destiny 2 for about 45 mins. Then put it to charge in the dock and it said it was charging and everything. Came back 10 mins later and it was turned off. Now I can not gwt it turned back on. Not even connected to a Xbox or PC using the included USB cable. I can also see in the reviews that mine isnt the only controller this happened to. I have never had this happen yo any other controller I have ever purchased. I might just be returning in tomorrow for a full refund

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Stealth Ultra Controller.

      There is a small hardware reset button on the underside of the controller, just below the mappable button labelled P3. Using a pin or paperclip, gently press this button to that it clicks. Then retry to the power on 2 second press of the Guide Button to see if that recovers the controller.

      If you require more assistance, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    not durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the controller is not very durable. Had problems with it constantly disconnecting on pc. Finally got it to work accidentally dropped it basically broken immediately. Dropped xbox elite controller many times no damage at all. This controller is very hollow and light very breakable. I do like the settings and rgb light but the controller is not durable and low battery life.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Branden! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to xbox, had to take it in tobfet differnt controller

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Robert!

      We appreciate the feedback about your experience with the Turtle Beach Stealth Ultra Controller, and are sorry to hear that you were not able to get it working properly.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 2 out of 5 stars

    I’d look for other options

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thimbsticks. It fell off my desk onto the carpet about 3 feet and broke the bumper.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Casey!

      While we are sorry to hear about your Stealth Ultra experience, please understand that our products were not designed to be treated aggressively. When cared for and treated properly, our products are designed to withstand daily use, and are backed by our manufacturers warranty.

      Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Let down full of missed opportunities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant control the volume of wireless headsets with this controller it has to be hooked up to a wired headset. I have the stealth pro headset which has horrible manual controls. I was hoping this top of the line controller would play well with their top of the line headset, unfortunatly it did not. Total missed opportunity. The stick started grinding a groove within 2 weeks. Was hoping for something better but it was a total gimmicky let down. Already returned it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra Controller.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Would NOT recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first. It looks and feels premium, that’s where the good stops though. The first day I really enjoyed the maybe 10hour battery life so definitely not even close to 30. The second day it randomly disconnects from the Xbox. Once I reconnected it maybe lasted an hour before doing it again. Promptly returned and turtle beach is still just as bad as always.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello James! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller, it's not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, if you ever require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Gimmick?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like this was a gimmick controller, the color changing possibilities were pretty cool but it felt like it was cheaply made.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Brooks!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it lasted which wasn't very long. Right trigger stopped working. Look online. Seems a lot of people have the same issue. Poor design on a part that gets used the most.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Michael! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent controller with a lacking companion app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this controller non-stop since I've acquired it. Jumping from Windows, to Xbox, to Android, connecting and re-connecting with no issue. It is the perfect controller for all around "nomad gaming." Easily the best 3rd party controller I've used, I actually prefer it to the authentic Xbox controllers. Great weight, buttons are tuned and have great feedback, looks amazing, and the level of on-the-fly customization gets me back to the game faster than constantly running back and forth to the app. The on-board screen is clean and very easy to navigate and read. And luckily, you can make all of your modifications on the controller rather than going through the buggy app. My favorite function is the ease of switching between devices. On standard controllers, you typically have to pair, then re-pair with some redundant button holds and presses. Here, you pair between devices, then in-screen, switch connections, and presto, you're connected. Jumping back and forth has been seamless. Now, the app on the other hand. Looks good at first, but then the bugs come out. Constant freezes and disconnects. Modifications don't save when applied through the app. Profiles randomly switch. On and on. I have had more negative interactions than positive. As mentioned above, being that you can customize directly through the controller, I'll be bypassing until the kinks get worked out. Love the controller. Definitely my favorite, but that app needs some solid TLC to complete the package.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Stealth Ultra and the Control Center 2 application.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right stick started leaning after 2 weeks and the wireless connection has way too much i put lag. Do not buy it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Renzo!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap plastic trash!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sucks about this controller. No weight to it, extremely poor fit and Finnish. Buggy and the dpad is actually a cheap plastic that looks like metal! This is a $80 controller at best , very cheap quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Volturi!

      We appreciate your feedback regarding the Turtle Beach Stealth Ultra Controller.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Dont waste your time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your time and money. Such a pain to get it to just properly function. And its so inconsistent. Sometimes itll pair and work properly. Other times your sitting forever while it never connects. For the amount of money you spend for the controller, its not worth it. Let alone the inconsistencies with the apps.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller, it's not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach