Customer Ratings & Reviews

This is a great controller but the reason I’m giving it a two star is I’m going to have to use my warranty because the left stick under the thumb pad that rides along the outer ring is getting worn out creating grooves making it not smooth when rotating. Xbox elite has metal that rides on metal where this one has a metal ring where the stick is plastic. Had this controller only 2 months.

So many things to love, but so many let downs. I’ve been trying for years to find the perfect controller. I really thought this might be it. However I bought this controller less than two weeks ago and have maybe 50+ hrs on it. I don’t like that not all of the buttons are remappable. You cannot remap the start select or capture buttons. The controller feels lighter than other pro controllers which is really nice. But I can tell you that the battery life is an exaggeration. If I leave it full power mode it lasts me the day. However my biggest gripe is the thumb sticks. No way to change heights and the thumb sticks grind against the terrible friction ring. I’m going to have to return the controller because the gritty grind feeling that is ruining my game play. I constantly feel the thumbsticks grinding which pulls me from game experience. This could have been a really great control. But it’s ok as is. The thumbsticks make the a really nice pro controller sub par experience. I really wanted to love this product. I do not see how this made it through QC.

I love the way it sits in my hand. The buttons are smooth and the weight of the controller is perfect. I love how it turns green when it’s fully charged to let me know it’s ready to go.

Man oh man, lightyears better than the Elite 2 from Microsoft. Haven't been able to get it to power on my Xbox when powering it on but I don't mind pressing the power button. Lights on 100% will also drain the battery pretty quick no where near the 30 hours they say but if you turn them off you will get over 30 hours. I have gotten a solid 48 hours before completely dead. Also open-box from best buy has been nothing but a great money saver for me! Thanks for offering it!

controller is amazing, super happy with it. Glad i have the membership just IC case something happens to it.

It’s an excellent controller so many things to customize to your own experience!

Love the feel of it and how customizable it is. Do recommend getting the warranty with it as I have because if you play a lot or have game rage it will start to have issues overtime.

Love this controller. The clocky buttons, the analog sticks, the RGB lighting. It's all awesome. Makes playing games a little more fun. Tried it on my PC and my Xbox using the included wireless dongle and it worked great. It just can't turn on the Xbox, as of now. Not sure if they'll release an update. Overall highly recommend.

Best controller i've gad from xbox 360 days til modern pc. There are a few issues if you dont update firmware and its not the most intuitive to set up, but after you do it has a great battery and just looks out of this world. Worth the bit of extra steps for setup. Just make sure to update the firmware before use.

This is the best feeling controller you can buy, the sticks are great while playing fps and more responsive than your average gaming controller.

I have been wanting a pro controller with lots of customization and so i got the turtle beach controller and im very happy with how it feels its and amazing controller with amazing options of customization

All the features are super easy, the screen is fantastic, i love the fact i have profiles so i can set up different ones for different games. I love the options to change vibrations, stick directions and shorting my trigger response times. 5/5 worth the money.

This controller exceeds all expectations when it comes to gaming. The lightweight feel and durable playtime of this beast of a controller will help you succeed in all your gaming endeavors. 10 out of 10 in my opinion.

At first it was going so well on connection, input timing. And response time. After 2 months it started to disconnect and reconnect on me while playing games. Even when connected with a wire. Or the screen just doesn’t turn on. Maybe mine wasn’t built right but it’s not up there for my expectations. Even battery life of “45 hours” only lasts 5 hours.

It's a very good controller. However, the d pad is a little messed up. It feels like the right side isn't working correctly and only inputs when I reallyash on it. I'm getting it warranty replaced in the next 2 days. Disappointed, but it's a good product. I just hope they all don't have this issue.

Great lighting! It’s very light like very light! But it’s and amazing controller over all!

Im glad i FINALLY found a good Best Controller, its been a PHENOMENAL EXPERIENCE. Thats all I have to say. nicely done TURTLE BEACH.

I collect controllers and this one is the best Xbox and PC controller out there . For a full review and comparison check out gamerheaven on YouTube.

To be honest, I’m very happy and proud to say that I purchased this control at Best Buy! I had this control since April 1 and it hasn’t given me no problems at all! The control is efficient and very good quality! The control help me play madden 24 more better! I can make an adjustments very fast! I’m so grateful and happy that I have this control! I just hope other people will take their time to invest in one of these control. The control is very good quality! I recommend this control to anybody! Especially if you’re a PC person! Thank you so much, Best Buy

Its easy to use feels great in the hands when playing games for 2 to 3 hour's led light are a nice touch love that it has a traveling case for on the go can play from my phone any time i want of i had to buy again i would