Customer Ratings & Reviews

Cool concept but remote is very finnicky i love the looks the feels but software needs a few more years to perfect i will bringing mines back to try razer v3 pro or scuf atp

Overall its a good controller. Nothig to complain about.

Compared to the elite series 2 controller it's not that great, it has some gimiky features and the hal effect sticks are nice but for the money stick with the elite series 2.

What a huge let down was to purchase this controller. I was so excited for this controller that I immediately preordered it when it was first announced. I was excited for the Hall Effect Thumbsticks and the fact that is wireless. It worked perfectly right out of the box. The controller itself is nice looking, but a bit too light for my liking. The fact that you can customize it on the fly is great. You can change the color the LED lights that illuminate the controller as well. The built-in screen is pretty neat. Very small, but bright and clear. I never really got to try much of this feature because a few days after I started using the controller, it stopped synching to the usb charging base. I went to the Turtle Beach site to find a way to update the controller. The only way to do that was to connect the controller to the base, but since that was the problem, I could not update it. I tried resetting the controller a few times. It didn’t work. Then, the controller was turning off and on by itself. After 2 hours of trying to make it work, I gave up. I took it back to Best Buy for a full refund. I have an Xbox elite controller that I purchased on sale a few weeks prior to purchasing this controller. It was still sealed. I was going to return it, but not anymore. I made sure to purchase a few years on insurance for the fact that Elite thumbsticks tend to develop a “drift” after some time. It’s unfortunate that this controller has so many issues. If they can work out all of them, I’ll reconsider. But for now, no way!

It’s an awesome controller, but we weren’t fans of the noise it makes when it vibrates

Easy to setup and install firmware updates, and love the feel and rbg lights. Eveything is customizable on this controller in settings. Definitely feels like a pto controller, but it is slightly small the controller. Overall 5 stars

A bit pricey but worth it for the fact that it cant get stick drift.

Before I start: I purchased THREE of these controllers, and all were updated to the latest firmware as of 12/17/2023. These issues exist on all 3 units. This controller is a complete failure from fhe QC department, which is inexcusable for $200 MSRP + tax 1. The D-Pad has a critical flaw with the right direction. It has a lot of pre-travel that makes a fake click noise, before an actual click is registered. 2. When trying to do a QCF motion on the D-Pad (glide from down to right), the D-Pad will get stuck in the bottom right diagonal direction, until you move close to up-forward (which causes accidental jumps in fighting games). Unusable D-Pad for 8-way games. 3. The anti-friction ring on the left joystick degrades extremely fast and the stick will grind on the walls of the controller. The anti-friction ring is useless and incredibly cheap quality. 4. I only get around 6-8 hours of battery life on a charge, it is not lasting the advertised 30 hours. 5. The software on Windows is incredibly buggy, you can see options glitch out in real time, and they do not apply correctly to the controller. 6. The controller has a bug where the screen will NOT time out at all after restarting the controller (for example, after you fully charged it). You have to access the on-screen menu and then back out for the timeout to work correctly. I would be extremely upset if I designed this controller and garbage QC control ruined my design. I refunded all 3 controllers to Best Buy and got my $600+ back. Don't buy this controller until QC and firmware issues are sorted out.

Amazing weight, the screen has phenomenal response time, there is no delay on Xbox nor pc while it Bluetooth mode and the button have an extremely quick response time and feel more like clicking a mouse than pressing a button.

The Controller is good, it is lightweight plastic. The case it comes with is nice, on standard with the elite controller case. The setting up profiles is easy and intuitive.

Nice controller and best controller out their and yes I'm a human not a bot

This is a really controller i collect them so to use this was a treat to use.

Its great would def buy again i hate that i have to add 50 characters to make a review

Simply the best control ever I recommend this control to every one Im so happy thanks Bestbuy

Fantastic! Easy to use, slick, smooth. Great for the money

Very nice and light weight. I bought it for my husband and he seems to like it.

Great controller love it but the interface needs some fixing

Great controller great to play very smooth gave a good ambient from light colors i highly recommend it

I love the feel of the controller and the responsiveness. Although sometimes it disconnects and has a hard time syncing back, its worked great so far. Mouse click triggers and buttons work great. Hull effect sticks are also amazing.

I can say it’s a 5start I bought it for my boyfriend as a Christmas list I the preorder :) he was super excited said he can play call of duty like a beast very happy with my purchase .