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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 25 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Pros mentioned:
    Ergonomics, Trigger performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Configurable (& Comfortable) Pro-Level Controller

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Turtle Beach Victrix Pro BFG Reloaded controller loves to say yes. As in, do you want to have a controller like a Sony controller? YES! Xbox or Switch Pro style? YES! Be like a Steam Deck with a touchpad? Sure! Analog triggers? Why not! Digital triggers too? Absolutely! The configurability of this controller is incredible. With just a screw or two (using the included screwdriver), you can change the layout to match the game you're playing or your particular playing style. So you can have two analog sticks at the top, or both at the bottom or offset if you prefer. There's a quick toggle on the back that lets you change the analg triggers to digital triggers and back again. And there are 4 back buttons that replicate the face buttons. I do love the trackpad for controlling the mouse on a Windows PC - if your laptop is attached to a TV across the room, it's nice to be able to use the touchpad and click on something without having to get up/find a mouse. The controller works well connected via the USB-A wireless dongle (which has USB-C adapters too) or over a wired connection using the included long cable. The controller feels great in the hand and the button presses / polling rate is very fast. So if you're in the market for a pro-level controller with the maximum amount of configurability, this could be just what you're looking for. Give it a try today!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Bringing games to a new experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Victrix Pro BFG Reloaded stands out as an excellent controller for users seeking the high level of customization typically found in professional-grade controllers, while also offering the flexibility to function like both XBOX and DualShock models. With its comprehensive features, this controller is designed to ensure compatibility with nearly any gaming setup or play style. Upon opening the box, users are immediately greeted by a sturdy, high-quality carrying case that securely holds all the included components. One notable point is the inclusion of a QR code for accessing instructions. This is not my favorite growing trend in tech products. Although the package provides a small pamphlet with basic instructions for powering on the device, the reliance on digital manuals can be frustrating for some, as it may create a false sense of convenience. Important accessories: inside the carrying case, the main controller is accompanied by a USB-C braided charging cable measuring three meters in length. While this extra-long cable is useful for most situations, it can be a bit unwieldy to store within the carrying case. The case also contains two layers of foam inserts that organize the various included accessories, such as a range of interchangeable thumbsticks and D-pad options to suit individual preferences, as well as an alternative thumbstick gate for further customization. Great in connection and major adaptability because the controller connects effortlessly to devices via a USB wireless transmitter, requiring minimal setup. For those lacking a USB port, the package includes additional adapters that maintain a seamless gaming experience without any compromise in functionality. I love the potential customization, straight out of the box, the controller is configured in the standard DualShock layout, with both thumbsticks positioned toward the center. However, for games or users that prefer the XBOX configuration, the transformation process is straightforward: simply use the included screwdriver to unscrew the shell, rotate the “D-Pad & Thumbstick Module,” and secure it back in place. This intuitive method allows for easy adaptation to different gaming needs. Some notes after a week of intense use: One aspect that may cause confusion is the trigger lock mechanism. Both triggers arrive locked, and unlocking them requires sliding two small switches on the back while pressing the triggers. This extra step can feel unnecessary and somewhat cumbersome. Additionally, the back of the controller features four mappable quick-action buttons, which require additional software to program. While not essential for all users, these buttons offer extra functionality for those who desire it. The inclusion of a small trackpad enhances the experience for PC players, providing a convenient quality-of-life improvement. My conclusion: Overall, the Victrix Pro BFG Reloaded delivers on performance and comfort, exuding a premium feel and offering extensive customization options to suit a variety of gaming preferences. It is highly recommended for anyone needing a versatile controller. For example, those who discover a Steam game require a controller after purchase. This device is well suited for adapting to such unforeseen gaming requirements.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    good controller bad triggers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. This is replacing an already great controller that I have (non HE sticks tho) and it easily matches its performance. In the box you get a very nice zip case which houses the controller, charging cable (type a to type c ), replacement rings, sticks, d-pads, a couple of usb a to c converters, the wireless dongle, and the tool to make it all work. It's a nice little setup that feels really premium. First things first, plugged it into my pc, powered it up and updated through the victrix control hub. That software has a ton of options, the majority of which I will never use, but it's nice that it walks you through a quick calibration the first time. You'll also have to plug the dongle in to check for updates. Once you're update that's it. You're good to go. You can ignore that software forever unless you want to customize some stuff, and you may ... there's a lot to customize. The joysticks, d-pad, and face buttons all feel very nice. I wish the button/joystick module used the kailh switches, but these feel good enough. The same is true for the four mappable buttons on the back and the bumpers. No complaints. The triggers though ... oh man I hate these triggers. They feel so cheap - hollow and chintzy. There's a good amount of travel on them, enough for my liking, but the actuation feels terrible ... like cheap plastic rubbing against a cheap plastic housing. I don't like it. The triggers on my other controller are much better, require more actuation force (better feedback imo), and just feel better. BUT! this is a preference. I hate it, you might like it. The thing that really annoys me though is the instant input mode or the "lock" the triggers have. You can lock the triggers at a handful of different depths so you can achieve a faster or slower actuation. Let's say you want to lock the triggers without being actuated at all, no problem! Except that there's still travel required on the trigger to actuate. When locked in the highest position the trigger should feel exactly like the face buttons. I like the functionality of the triggers, but I hate the feel of it. Bad Also if you wanted this for fighting games be aware that this doesn't come with the fighting pad module. It's a bit of a bummer at this price point, but if you're into fighting games it's worth the bit extra. Overall I think it's a really good controller, nearly perfect ... but those triggers man ... I hate these triggers so much. Everything else about the controller feels so high quality, but these things kind of suck.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A fantastic joystick that's a joy to hold in hand!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of us have a taste for a joystick, that we never quite find the perfect one. Turtle Beach's Victrix Pro is a beautifully designed joystick, that feels solid in hand, leans slightly to an average to smaller hands, and feels wonderful, with good response, and the ability to change out, or re-arrange the controller. Now I have had other controllers like this, the Thrustmaster joystick comes to mind, but this one does require hardware to change out the controller layout, so be aware it's a bit more involved than pop out a module and swap it. All the tools are included that you need to use. Setup was a breeze, using the dongle for USB, that converts to either USB-A or USB-C, you will have no trouble getting connected. In Forza the controller felt responsive and crisp, the trigger adjustments are really innovative, you hit a button to allow precise control, all without having to go to an app, like the Xbox Elite, so kudos to Turtle Beach for realizing this. I can't find much to fault the controller about, but perhaps the module changeout process may be one, but it's not that involved so I only deduct a single star. It also bears to mention the purple motif is a nice change of pace from white, black or green accents you typically see. Turtle Beach knocks it out of the park here, this one's worth the money and feels like it will last for a long, long time.

    I would recommend this to a friend
  • Pros mentioned:
    Modularity
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Overpriced with horrible app support

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach Victrix Pro BFG Reloaded Wireless Modular Controller for Windows and Steam Deck should be a slam dunk, but it just doesn’t reach the heights of other premium controllers. The features are all there, very similar to those of a PlayStation 5 controller. The modular aspect allows you to swap and rotate the left and right button/control stick modules, which is a nice touch. I like that I can easily change my physical setup on the fly using the included tool. The triggers and bumpers feel great—again, comparable to premium controllers but at a lower price. The paddles also feel solid, similar to those on other premium controllers that cost half as much. A few accessories are included, such as the adjustment tool and USB dongles if you prefer to play wirelessly. Surprisingly, Turtle Beach didn’t skimp on the cord or the carrying case; both are excellent quality. One major drawback, however, is the software. It does not download or install properly on all PC systems, and in my experience, this was a huge mark against the product. A controller at this price point should have seamless software support. Overall, the controller performs well, and I don’t have many complaints aside from the price, the niche market it targets, and the unreliable software. There are much better controllers available with more features at a cheaper price. I do not recommend purchasing this controller.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

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