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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 4 out of 5 stars

  Great PC Controller with Disappointing Trackpad

  • Tech Insider Network Member
  • Top 250 Contributor

  The Victrix Pro BFG Reloaded (what a mouthful!) is a great high-end controller for PC use. It’s got a lot of modularity and functionality built in and, as a gamepad, it’s very comfortable to hold and I use. I was a bit let down by the quality of the trackpad and the adjustable triggers, but otherwise this is my new favorite controller to use for couch gaming. All the hallmarks of a high-end controller are here. You get the controller and a case that also holds the charging cable, USB adapters, 2 additional D-pads, 2 alternate thumbsticks, a set of alternate gates, and a tool for exchanging and swapping the modules.These bits all sit below the controller in a 2-level foam insert. The cable velcros into the top of the case and this positions it in away where it doesn’t press against the thumbsticks when the case is closed - which is a problem I’ve had with the Xbox Elite Controller’s case. Out of the box, the controller comes in a symmetrical PlayStation-style layout, but this can be swapped to an asymmetrical Xbox-style layout with the included tool and that’s how I have mine setup. I swapped the default dish-type D-pad for the more traditional style, though there is a style included that sort of bridges the two. I chose to stick with the preinstalled concave short thumbsticks, but these can be pulled off and swapped for one of the others without any tools. The grips have a nice soft feel on both the top and the bottom. The face buttons have a similar feel to a traditional Xbox/PlayStation controller, which in general I prefer to the clicky-style buttons I’ve used on other controllers. Overall, the controller feels great to hold and is not too heavy. The build quality is excellent and all the materials feel good against my hands. On the bottom, there are 4 programmable buttons that can be tied to controller, keyboard, or mouse inputs. For me, I tend to press these more often on accident than I do on purpose, so I have them disabled, but this is not an issue for me that is unique to this controller. The triggers can be adjusted to 5 different levels of travel, though you have to do this by feel and for me it was tough to get both triggers to line up to the same stop and I wish that the levels were marked to make setting them a little bit easier. I also think the triggers flare out a bit more than they should and I’ve accidentally activated them quite a few times. The PC version of this controller moves the Xbox/Home button to the bottom and replaces the upper-middle section with a touchpad for mouse input. Below that, there is a function button that can be used in various combinations to adjust functions on the controller. I do most of my gaming on my desktop PC or my gaming laptop. I will often have my laptop connected to the TV in my living room as well and this is where I most often am using a controller. I was excited to use the Victrix Pro BFG Reloaded specifically for its built-in trackpad functionality, but I came away disappointed. The trackpad works in a pinch for selecting something from a menu or adjusting a setting, but besides that it’s very limited. It does have a right click function via tapping with 2 fingers and you can also scroll with 2 fingers, but the limited space makes using these gestures difficult and inconsistent. You can activate the Windows Onscreen Keyboard from the controller, but this is an app that is separate and worse than the touchscreen keyboard you normally see and it’s painful to interact with. I think a lot of this can be chalked up to Windows just not being very good with controllers right now. After about 10-15 minutes of struggling through using the trackpad on the controller, I just took my Bluetooth mouse that I normally use back out, which was a bummer. Fortunately, the controller part of the Victrix Pro BFG Reloaded is fantastic. It essentially just melted away in my hands and I really never thought about it all that much while I was using it. I tried it out on a few games and completed the entirety of the first Alan Wake game using it and never had any issues at all with comfort, connectivity, or stick drift. I did have a couple of scenarios where I’d accidentally activate the triggers, but the deadzone on these can be adjusted in the app to prevent this. Speaking of the app, the Victrix Control Hub from the Microsoft Store provides an easy way to remap buttons, calibrate the thumbsticks, set deadzones, and adjust the audio settings. There’s also firmware updates here and some basic diagnostic functions. To Turtle Beach’s credit, a lot of this can be accomplished directly on the controller, but it’s nice to be able to do it somewhere where you don’t have to remember all the function press combinations. The 3.5mm built-in audio works well enough, though I did run into an issue where the audio distorts noticeably if the audio setting on the controller is set at 100%. Reducing this down to 90% solves the problem and the Steelseries headset I used to test it was loud enough connected to the controller. The battery life is stated at ‘up to 20 hours’. After about 13 or 14 hours of use, the low battery warning on my controller did turn on, but overall I’d call that good enough. So overall, despite some issues, I’m very happy with this controller. It does well for me where it really counts. I do hope that the trackpad can be improved over time because I do think this adds a lot of value, but even without it I think it justifies itself well.

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  Posted 2 weeks ago by SamG

• Rated 5 out of 5 stars

  Modularity, Precision, and Performance...

  • Tech Insider Network Member

  The Turtle Beach Victrix Pro BFG Reloaded Wireless Modular controller is a PC/Steam edition tournament grade controller with significant feature improvements including extremely responsive magnetic Hall effect thumb sticks and clutch triggers, a precision trackpad, and impressive modularity allowing numerous changes to customize your gamepad. This controller is aimed squarely at Windows PC and Steam Deck users. - Unboxing/Design/Build - The box is fairly basic but when you open it up, there's a high quality hard shell zip case. In the zip case you will see a neatly organized controller with all of its components. There's the controller, a 10 ft braided USB-C cable, a 2.4GHz wireless transmitter, a USB-C to USB-A and USB-A to USB-C adapters (great for Steam deck.) The toolbox consists of three D-pads (cross, diamond, circular), two extra thumbstick caps(sniper stick, short domed cap), two octagonal analog stick gates, and a small hex screwdriver. The case organization is really nice and compact with 2 levels for the add-ons. This makes the zip case really easy to carry around. The controller feels light, but durable. There's two modular areas: On the left is the D-pad and the left control stick. I went old school and swapped it out for the cross d-pad. On the right side is the right control stick and the X,Y,A, and B buttons. I replaced the right control stick with the sniper stick which helps your precision. There's grip in all of the right areas around the controller. There's a dark gray matte finish that helps cut down on the fingerprints. There's also a headphone port front and center. On the bottom of the controller there's 4 buttons that default - Specs & Features - This controller is compatible with Windows 10/11 and Steam Deck. It can be wired or wireless. The polling rate is 1000Hz in wired mode. The thumb sticks are the Hall Effect Modules (anti-drift) and the triggers are hall effect clutch triggers with 5-stop adjustment. There's a precision track pad that emulates your mouse. You can left-click, right-click, and scroll, and I found it very accurate and easy to use. There are reversible modules and a 20 hour rechargeable lithium-ion battery. - Software - The Victrix control hub is where you can perform diagnostics, recalibration, and remapping. The first time I loaded it up, it was a little finicky. I updated the firmware on both the controller and the dongle, restarted my computer, and everything worked great. The on-screen instructions are intuitive and help you test your sticks and all your buttons. My controller passed all of the diagnostic tests. It's recommended anytime you change your sticks or buttons you should run through a diagnostic test to make sure everything is operating correctly before your game. Make sure you're plugged in for the test. - Performance - In FPS games, this controller really shines. The Hall effect sticks feel amazing. They are precise and you won't have to worry about stick drift. There are no dead zones. The sniper long stick was a great idea. There's extra grip on the top of the stick and it just feels accurate. The 5-stop triggers set to their hair trigger mode are fast. The precision trackpad is an excellent addition. The mouse movement feels natural and I found myself using it even when I didn't need to. The buttons feel pretty basic. They don't feel cheap but I wish they felt more premium or mechanical. I turned on Brawlhalla and there was no lag, everything felt quick and accurate. This controller performs as good as it looks. It also feels really good in my hands, as if every button is where it needs to be. - Pros/Cons - Pros: - Anti-Drift Magnetic Hall Effect sticks and triggers are a huge upgrade for durability and precision - Fantastic 20 hour battery life - Customization is thoughtful - Trackpad is convenient for navigation and precise - Exceptional design (weight, grips, layout) - Reversible modules for Xbox/PlayStation layout Suggestions/Needs Improvement: - Buttons are good but could be better - Victrix software for calibration/diagnostics had a few connection problems in the beginning, but after firmware updates I haven't seen any issues - 6-button fight pad is an add-on - No rumble/feedback The design of the Turtle Beach Victrix Pro BFG Reloaded controller is the best I've seen. The customization and build quality is top-tier. I've finally found a controller I'm comfortable with on the PC. I highly recommend to any gamers looking for a serious, tournament grade controller.

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  Posted 2 weeks ago by NanoEthan

• Rated 5 out of 5 stars

  A Customizable Beast of a Controller

  • Tech Insider Network Member

  I have been using the Turtle Beach Victrix Pro BFG Reloaded Wireless Modular Controller for about a week now, and it is one of the most unique controllers I have ever tried. This version is designed specifically for Windows and the Steam Deck. When I first took it out of the box, it was set up in a layout similar to a PlayStation controller. Since I am more used to the Xbox layout, I really appreciated how modular this controller is. It comes with a small screwdriver that lets you remove the thumb stick and button blocks and swap them into a layout that fits your style. I changed mine to an Xbox style configuration, and it feels great. I have very large hands, so I found myself accidentally pressing the rear triggers a lot. This made my in game characters and vehicles do some unexpected things, so I ended up disabling the rear triggers completely. For anyone with normal sized hands, they would likely work perfectly. I highly recommend downloading the Victrix Control Hub app. It keeps both the controller and the wireless dongle updated, and it gives you a ton of customization options. You can remap buttons, recalibrate inputs, test every function on the controller, adjust voice control settings, run diagnostics, and access support if you ever need it. One of my favorite features is how easy it is to adjust the trigger pulls. There are simple switches on the back that let you instantly choose between hair trigger mode and full pull mode. If you want to switch during a game, all you do is flip the switch and the trigger depth changes immediately. Switching back is just as fast. The overall build quality is excellent. Every button feels solid and secure even after rearranging the modular blocks. The rubber grips feel great in the hands and make long gaming sessions comfortable. The controller also comes with a very nice carrying case, multiple D pad options, a pair of different height thumb sticks, USB adapters, a long USB C cable, and of course the hex screwdriver for swapping modules. So far, I really like this controller. The only issue I have had is with the rear triggers because of my huge hands, but that is a personal fit issue and not a flaw in the design. For most people, they will work perfectly. I recommend this controller to anyone looking to level up their gaming setup on Windows or Steam Deck. I do not think there is another controller on this level of performance for these platforms.

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  Posted 1 week ago by RogueWave