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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12506 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Open SKU's ease of use, fitness tracking capabilities, and its range of features as significant strengths. Many appreciate the design, size, and color options, along with its compatibility and notification system. However, some users point to battery life as a significant drawback. Other concerns include the lack of waterproofing and the accuracy of the heart rate monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 12,506 reviews
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of what it does but the loading times for everything is painfully slow :( and wish you could play music on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy way to stay in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly wasn't what I expected. It was so frustrating have to touch the screen for a while to be able to work with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Apple watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all apple products. They are the easiest to use and I am in my late 60s. Didn't have any problems with hooking up and using it. I have small wrists, but the smaller version with the smaller band works perfectly for me. It is so comfortable on that you don't even notice it, until you get a call or a notification. So easy to add and remove apps. That being said, here is the story of my husband's watch. His worked except it wouldn't ring all the time. Spent about 6 hrs on the phone with applecare. The adviser tried all different things on both of our phones, but it just wouldn't ring. We were on the same icloud account and thought that had something to do with it. Anyway, this is what the problem turned out to be. My husband had his phone hooked up by bluetooth to our car and our landline phones. Mine wasn't. So, when he changed his setting to forget the landline phones, it worked. I guess this was a new problem, so now his works perfectly too. If your phone is hooked up to bluetooth on any other phone, it won't ring to tell you someone is calling. Hope this helps if you have the same problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's the most popular watch but not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think as with all apple products they have very attractive features but you never hear of their issues. It needs rebooting sometimes. It does not always tell me my appointments, it calculates my steps incorrectly. I cannot stand the fact that I cannot get better looking faces. I'm shoppin for an lg Huawei or other sexy practical Android watch now and will be gifting or selling this used soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it would be a better purchase for a more tech savvy person. Hopefully I will learn more about it as time goes on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is so brief that it's almost pointless. Miss my Pebble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I expected more from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated from people then purchase one to evaluate it. I expected more from it. Just an extension of the I Phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy could minimally return all settings back to original manufacturer's to sell item as open box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price doesn't match features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Apple with some cool features but not enough features to justify the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as practical as I thought it would be. The feedback is great from the screen and the design is okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expexted more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expexted more for the money invested. Lot of hype - not much delivered. I expected more from Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I thought it was. The photo looks like the hole watch. But it is only the watch band.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but definitely first gen great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch, but it's definitely first generation. Very basic, but it does as described.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service that bestbuy have. They treat you like a customer and not like a consumer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is great but you still have to carry your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I don't have to see my that much but you have to keep your phone around 50 feet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To Bulky for my small wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky for my small wrist - I hope apple comes out with a smaller more rectangular design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow....what a waste of money. I does what it is supposed to but it has glitches and it is slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better version of Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the health and fitness app and how I can manage my calls and texts while working !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The wrist strap was a little hard to get used to but the watch itself is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SCREEN KINDA SMALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GADGET TO GO ALONG WITH THE IPHONE BUT SCREEN IS KINDA SMALL, HAD TO UPGRADE TO 42MM

    No, I would not recommend this to a friend