Customer Ratings & Reviews
- Model:
- HF612L
- SKU:
- 6454671
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the HF612L 12” 4K UHD Front and Rear Mirror Dash Cam's excellent video quality, ease of use, and the inclusion of GPS and voice control features. Many appreciate the rear camera's added functionality and the relatively easy installation process. However, some users experienced issues with battery life and screen glare in certain conditions. The 4K resolution is frequently praised for its clarity.
This summary was generated by AI based on customer reviews.
Easy to install and superb image quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and superb image quality. It avoids the need for having multiple screens stuck to my dashboard since I already have a baby monitor. This is very convenient.
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great product. It is easy to install it and has very clear vision back/front camera. With affordable price!
I would recommend this to a friendLooks good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but was not a good fit for my Toyota Corolla.
I would recommend this to a friendGreat for car
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works both way as mirror and cam. Highly recommended.
I would recommend this to a friendCam to the rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mirror! Can be a great helper when there's danger involved.
I would recommend this to a friendUpgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been shopping. Looks good. Need shippid to house.
I would recommend this to a friendCan’t see clear enough.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first but screen keeps getting dimmer and dimmer. Was about 1/2 brightness in 6 months.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
* Try to adjust the brightness of the screen to the maximum.
* Adjust the angle of the rearview mirror so that no reflections are directed at the driver. Reduce eye irritation from glare.
* Please open the sun visor when the sun is too dazzling.
* It is suggested to paste a layer of film on the window.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product from vantop and less then a year the screen started glitching and went out. No customer service available.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. 1. Take out the SD card and use the card reader to format it to FAT32. Here's the video about how to format SD card to FAT32 on the computer: https://www.youtube.com/watch?v=YcOkHajz3ug 2. Unplug the rear camera to see if the front camera works. 3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Battery almost exploded
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one in amazon before summer and it did’t last , amazon is no longer selling this and there is no way to return it
No, I would not recommend this to a friendDon’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front camera doesn’t work. I press to switch to it and it’s doesn’t show up at all.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Confirm if the power supply of the car charger is always on. Plug it into the cigarette lighter. The light will flash if the supply is poor.
2. Take out of the SD card and unplug the power cable. Then take the dashcam indoors and charge it with a 5V/3A adapter and a MINI USB cable for an hour to see if it can be turned on.
3. Use a pin to reset the device directly. The reset hole is behind the camera.
4. Unplug the rear camera kit to see if the front camera works well.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!