Customer Ratings & Reviews
- Model:
- HF612L
- SKU:
- 6454671
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the HF612L 12” 4K UHD Front and Rear Mirror Dash Cam's excellent video quality, ease of use, and the inclusion of GPS and voice control features. Many appreciate the rear camera's added functionality and the relatively easy installation process. However, some users experienced issues with battery life and screen glare in certain conditions. The 4K resolution is frequently praised for its clarity.
This summary was generated by AI based on customer reviews.
Perfect for what i needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item, does everything i wanted a dash cam to do, got mainly for parking
I would recommend this to a friendGreat dash cam to cover front and back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear video, easy install. Slight bit of a glare while driving when rear camera is filming.
I would recommend this to a friendMy camera mirror
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. It has really measured up to its standards.
I would recommend this to a friendGood concept but a lot of issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I swapped the unit out 3 times before giving up. The 4K version was constantly having issues with “ghost” touching, Basically, the screen would just start glitching as though someone touched the screen, but no one had actually touched the screen.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. 1. Take out the SD card and use the card reader to format it to FAT32. Here's the video about how to format SD card to FAT32 on the computer: https://www.youtube.com/watch?v=YcOkHajz3ug 2. Unplug the rear camera to see if the front camera works. 3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good camara
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my daughters vehicle and so far so good
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dash cam. I’m just having problems with getting it to save recordings on memory card.
No, I would not recommend this to a friendOverheats and freezes up constantly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice at first but discovered it tends to overheat quite a bit. Many times when I get in my car I find it’s frozen. Would not buy again.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. 1. Take out the SD card and use the card reader to format it to FAT32. Here's the video about how to format SD card to FAT32 on the computer: https://www.youtube.com/watch?v=YcOkHajz3ug 2. Unplug the rear camera to see if the front camera works. 3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Vantop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last not even a month this one was defective, I have the same dashboard camera in another of my vehicles is working fine, probably I just got a bad one ….luckily costumer service in the store are nice made the return super easy .
I would recommend this to a friendSave your money and do your research.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great… The idea was great to have a front and rear facing camera. It had too many bugs and glitches which made it irritating to have.(would stop charging, turn on and off randomly, not great at night). Ended up taking it out and taking a loss. (Missed my return period) like my regular mirror better.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Vantop Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Instalation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a great job and was very helpful.
I would recommend this to a friendKam deol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product I recommend to buy everyone very good
I would recommend this to a friendDodge Avenger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's looking beautiful on my car, thanks. It's a good product
I would recommend this to a friendRiverview mirror
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great review mirror works with backup lines very nice
I would recommend this to a friendNot to happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mirror keeps turning off and on it constantly makes these noises as if it is picking up a signal from some other location. Not super happy with product.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Gps, Video quality
Great dash cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video is great. It's in 4k so you can see what you're doing clearly. It's pretty easy to set up just follow the instructions. I like that it uses voice commands because I can tell it what to do while I'm trying to drive and not have to push buttons. Give me peace of mind so I can see what's going on around me. It's a really great product for the price.
I would recommend this to a friend Never worked
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get this to work. I purchased 2 different memory cards, and formatted them with different apps, but no go.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Did you use a new card? If convenient, please send us a pic of the SD card, then we could check their specification. It’s suggested to use a SD card up to 128 G above class 10, and some compatible brands such as SanDisk, Samsung, etc..
2. There are two steps to format the SD card before using it. Please try to format the SD card to FAT32 on the computer, then insert the card into the camera and enter Settings to format it again.
Here's a video about how to format SD card to FAT32 on the computer:
https://www.youtube.com/watch?v=YcOkHajz3ug
If all the above tips are unhelpful, please kindly replace another 32 GB SD card to check if it works well.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Will stop booting up after a few months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not boot up anymore bought in May 2022. Now October 2022. This is the 2nd one I buy and same issue with the last one. The last one lasted just about the year. This one did not get far.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
TS
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this item. Bought and installed in my Camry 2020 first thing is the mirror look awful over my factory mirror because you can't align the mirror cam . But the worse thing is the back camera lens in full screen is very very blurry. Classic china product I can't understand the goods reviews.
No, I would not recommend this to a friendVantop dascam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trun on off automatic .I try couple of same products but all have same issues and returned. I personally do not recommend to buy the product and get trouble of returning and wasting your valuable time and money.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Check if the power supply of the car charger is always on. Plug it into the cigarette lighter. The light will flash if the supply is poor.
2. Take out of the SD card and unplug the power cable. Then take the dashcam indoors and charge it with a 5V/3A adapter and a MINI USB cable for an hour to see if it can be turned on.
3. Use a pin to reset the device directly. The reset hole is behind the camera.
4. Unplug the rear camera kit to see if the front camera works well.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Gabbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy if you live hot areas this thing melted not last long 2 days.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Vantop Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!