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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers admire the HF612L 12” 4K UHD Front and Rear Mirror Dash Cam's excellent video quality, ease of use, and the inclusion of GPS and voice control features. Many appreciate the rear camera's added functionality and the relatively easy installation process. However, some users experienced issues with battery life and screen glare in certain conditions. The 4K resolution is frequently praised for its clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 210 reviews
  • Rated 1 out of 5 stars

    Defective manufacturer doesn't honor warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen did not work. I contacted customer support, but they only honor the warranty if you bought it directly from the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from VanTop Team Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. 1. Take out the SD card and use the card reader to format it to FAT32. Here's the video about how to format SD card to FAT32 on the computer: https://www.youtube.com/watch?v=YcOkHajz3ug 2. Unplug the rear camera to see if the front camera works. 3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Trash product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless product don’t waste your money on this o wasted 2 hours setting it up just for the touchscreen to not work don’t recommend this to anyone

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from VanTop Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Take out the SD card and use the card reader to format it to FAT32. Please kindly save the recorded videos and pictures before formatting the SD card.
      Here's the video about how to format SD card to FAT32 on the computer:
      https://www.youtube.com/watch?v=YcOkHajz3ug
      2. Unplug the rear camera to see if the front camera works.
      3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Screen falls off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 2 weeks the screen fell off, got it exchanged same thing happened . . . not good when your on the freeway

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from VanTop Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. To better assist you, could you please send us some pictures to show the problem for our reference? Then we can locate the issue and offer a proper solution.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Vantop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy ! It’s been a year and it came apart the screen come off the housing .

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from VanTop Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Not perfect for Toyota Camry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lt perfect for Toyota Camry, u have to remove your excellent rear mirror to out it on that loaction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps, Installation

    Rated 5 out of 5 stars

    Excellent product & easy Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this backup camera!! Would recommend this to anyone & purchase again! I’ve recommended to several friends & order for their first drivers! Very easy Installation. My Daughter & I had this installed in no time! We use this for her first car 2009 Honda Accord. As a new driver she feels at ease & so do I! Definitely Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Video quality

    Rated 5 out of 5 stars

    Great Front/Rear Mirror Dash Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many drivers out there that don’t have insurance and a dash cam is the easiest way to protect yourself and your car. In February, I had a hit and run, my old dash camera was unable to capture the rear license plate of the fleeing vehicle and I knew it was time for an upgrade. This Dash cam was recommend by a co-worker. I wanted the dash camera to look nice so I had it professionally installed. It took the installer about 30 minutes to install all the wiring and configuring the unit. The camera comes with a rear camera and gps unit. The video quality on the front camera is superior to the rear one. Please note that the front 4K video will not play on slower video cards and older computers. The 4K video is very clear! The touch screen is responsive and easy to navigate. Customer service communication was quick and they are extremely responsive to answer your questions. I would recommend this unit to all my friends and relatives. It isn’t cheap, but it is a lot cheaper than other units with similar options. It is a great investment in case you are involved with a hit-and-crash or fender bender. The Voice control is okay, but I don't really use it since i don't like talking to myself.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Video quality

    Rated 5 out of 5 stars

    Real review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried after reading some of the low star ratings reviews. I finally decided to give it a try and I am glad I did. If they had any issues it's obvious here in the end of 2021 they are making the quality great for this product. I am surprised. What a great invention. Installing the rear camera is important so don't buy this unless you intend to install it with the set. Get a regular cam because this is meant to install the rear camera that's included. GPS device included is optional. I suggest installing rear camera higher is better. I installed mine under my rear bumper for appearance reasons but it was too low. I suggest at least ABOVE license plate. I chose to install it above license plate where it's recommended but my nephew put it up high in his rear window glass with double-sided gorilla tape and it works good also. The tint adds color but the angle is better to see the person driving behind you. Don't go lower then the license plate unless you want to see mostly the road up close and not able to see the drivers in the vehicles behind you. Other then that it's protection is well worth the money and your family and friends will want to be like you once they see it. It's pretty cool. I use it usually with the screen turned off with the mirrored screen alone to see behind me. Just having the 12 inches instead of my regular length of mirror is worth the investment as well. I can see better in the rear with or without the cameras cause the mirror itself is wider. The cameras I barely use but they record in a loop on a 250 gb card. I recommend youtubing how to use settings. There's some useful things to change from default like 1 min snips to 3 or 5 min snips. That makes it easier to find an event when looking for one. This device is worth the money. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Installation, Video quality

    Rated 5 out of 5 stars

    Convenient way and ergonomic way to ensure safety.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works much better than I was expecting. The insulation and set up was very easy as it just clips to the rear view mirror and then plugs in. The video comes out clear and crisp and very bright. I am very impressed with the quality of video I am getting from this dash cam. I also love that he does not block any of my windshield like other Dash cams do.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    WONDERFUL DASH CAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made this year. This camera is jam-packed with so many features you would think it should cost twice as much as it does. The 4K video is incredibly clear. I purchased two of these units one for my Tahoe and one for a Nissan versa The versa I had hardwired by a local mechanic so the backup camera could be used with the grid lines on my Tahoe I did a self-install very simple to run the wires and the rear view camera wire was long enough to run from the front of my full-size truck all the way out through the back into the rear. I love the voice command feature so I never have to take my eyes off of the road to adjust any of my settings. But one word of caution if you are not having the camera hardwired and you're just using your AC port to plug it in make sure that you disconnect it if your vehicle is going to be sitting for long periods of time It will drain your battery. My mechanic loved the camera so much he ordered two for his vehicles also.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    MR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear .. only problem is the glare from the camera when it’s sunny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Gorgeous and Useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful for that product. it has all the quality and features that i wanted. gorgeous and very useful and it has backup camera for my car. easy to use. i am happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing video quality and packs a lot of features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dashcam. The video quality is very impressive, even at night. It shoots in 4k which makes a big difference over other cameras. You don't have to worry about the battery as it connects directly to the car for power. It can be controlled via voice commands, a very handy frature when driving. The touchscreen is also very responsive and makes it very easy to operate. Very happy with this dash cam!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great quality rear view dash cam!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this rear view dash cam for my mother’s car which doesn’t have any backup cameras and also doesn’t have great rear visibility. The pricing was great, and the picture quality in the cam is even better! Very clear image, easy to use, and you don’t even have to worry about running out of battery because it connects directly to your car so it is a hard-wired connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this unit. I have had a few others in the past. But the video quality on this is very good. Also what i love about it is the entire mirror is the screen, on my previous one the screen portion was a smaller square. It is very easy to set up and use. I would definitely buy this again for other vehicles.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Video quality

    Rated 1 out of 5 stars

    Awesome camera but poor preformance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot ask for a better picture but it shuts down, goes to the playback screen on it’s own and freezes. Fails to read the card and emits touch tone chirps without being touched. It did much better before the undate was installed. If theybactually had a quality control department at their plant this could be a seriously awesome dash camera…

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from VanTop Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Take out the SD card and use the card reader to format it to FAT32.
      Here's the video about how to format SD card to FAT32 on the computer:
      https://www.youtube.com/watch?v=YcOkHajz3ug
      2. Unplug the rear camera to see if the front camera works.
      3. Use a pin to reset directly the device. The reset hole is behind the camera. After that, please enter Settings, choose Factory settings to set the device to default.
      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great Value Dash Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great so far and gives a peace of mind that everything is getting recorded, just in case I need to show anything that happens with my car or nearby. The installation is pretty simple if you follow all the instructions. I specially love Built-In GPS and Voice Control.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Video quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is brilliant. I am very happy with it. I drive with it all the time as it shows my rear view. It also records videos very well. It shows the location and speed when driving as well. Overall, it is a great product and I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Better Than I Thought!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this rear view camera installed in my other Vehicle and it is beyond remarkable. VERY rarely do I purchase a product that performs BETTER than I expected. I can admit, it might be a little tricky to learn some of the methods to changing camera view; but as soon as you figure them out, you will be using this camera like a pro! One swipe and you can switch the camera from front facing to rear facing. I love the face I get from all of my friends or even nearby drivers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I got this on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the dashcam. I’ve never had one of these before and a friend recommended this one. I’m glad I took her advice. It’s easy to get set up and simple to use. I now have peace of mind that of something happens on the road, I have my evidence covered. I’ll be recommending this to other friends for sure!

    I would recommend this to a friend