Customer Ratings & Reviews
- Model:
- SMJ337VZSPP
- SKU:
- 6259683
to a friend
Customers are saying
Customers frequently mention the Galaxy J3's ease of use, excellent camera quality, and attractive price point as significant advantages. Many also appreciate its battery life and screen size. A common concern, however, centers around the limited internal storage. Overall, the phone receives positive feedback for its user-friendliness and value.
This summary was generated by AI based on customer reviews.
i cant get the new phone to transfer data from old
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no one at best buy or geek squad is willing to help!!!!!
No, I would not recommend this to a friendGreat phone, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was Christmas eve, and customer service was great,
I would recommend this to a friendJunk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone as a Christmas present for my daughter and immediately regretted it. Set up didnt go through properly, froze while using immediately and ultimately, it went into "roaming" mode and was unable to be removed. Spent 2 hours on the phone with 3 levels of tech support to be told that I needed to drive an hour to the nearest Verizon store for a new SIM card. In the end, im told it may require a new phone all together. Very upsetting!
No, I would not recommend this to a friendCan't answer or make any calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I am going from a flip prepaid phone to a smart prepaid phone, we have found that no one wanted to help us set this phone up. We went to Verizon 6 different times. We finally got it activated and thought we were okay. We were able to receive and send calls a couple of days. Now we can not get the "green phone receiver" to work. I'm going to bring the phone back to you to fix it because the nearest Samsung repair shop is in Springfield, VA.
No, I would not recommend this to a friendDefeated item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, Verizon could not get it set up, did defect
No, I would not recommend this to a friendToo small, low quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, too small, too many preloaded apps Hard to find accessories
No, I would not recommend this to a friendPhone is super slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone runs very slow. I would NEVER buy this pos product again. I had so much problems with Samsung products before and hadn't had a phone by them in years. Finally decided to give them another try worst mistake ever and now I'm stuck with a phone I HATE
No, I would not recommend this to a friendHating this phone and just bought it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I'm on a sight let's say facebook it will kick me off of it when I'm in the middle of reading. This has happen no matter what app I'm on. I would like to return it but im staying in quarantine.
No, I would not recommend this to a friendLocked phone!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be ware this is a locked phone! If you buy on-line, Best Buy will not help you set it up in the store.
No, I would not recommend this to a friendissues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone but now it's stuck in safe mode and I can't get anybody to help
I would recommend this to a friendWorse phone ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse worse worse worse phone ever....after 2 months it stop working
No, I would not recommend this to a friendGood for basic use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for over 3 weeks, so far it's good, I want to make clear that use it for : browse chrome, text, phone calls, take some photos ( no selfies), YouTube, just the basic use so I can't review other functions or apps... I give it 4 Stars because the speaker, I wish it was better like the previous J3 model ( my son's phone has better speaker). I might update later in few months about this phone functionality and performance and write another review.
I would recommend this to a friend2nd J3 in 2 yrs, needed replacement for same issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st, thought this was a great deal. Within a year, had to replace it with another J3. Less than a year later, had to replace that one for the same, unsolvable issue - inability to connect to any Wifi network. Also, the camera stinks, especially after the updates. Each update seemed to diminish display, quality & performance. This time, I'll be going for a Moto G6. A phone shouldn't have to be replaced after less than a year's moderate use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We apologize you've had to go through that experience and your loyalty is greatly appreciated. We would be more than happy to look into this concern. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash
