Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 726 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers enjoy the Samsung Galaxy J3 Prepaid Cell Phone's camera quality, ease of use, and affordable price. Many appreciate its expandable storage and good screen size, along with generally positive feedback on battery life. However, some users experienced performance issues, including occasional freezing or slow processing. A small number also reported problems receiving multimedia messages (MMS).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 725 reviews
  • Rated 4 out of 5 stars

    Very good phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a phone that was some what affordable that didn't carry a contract. My daughter bought the Samsung Galaxy J3 and loved it. It wasn't on the very cheap end, but it's much more affordable than the Galaxy S series and iPhones. I had been using an LG phone that was also in the same price range, but I found multitasking very poor, I was occasionally unable to receive texts while playing a game, surfing the internet or checking email. I've had the J3 for over a month now and I haven't lost a single text when gaming, surfing or checking email.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Son's Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my teen son because he dropped and cracked his HTC. I am impressed with the quality of this phone. Great features and I choose a pay as you go plan for him. I am satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great, I use it at work and it gets beat on pretty hard. have had no issues. Has plenty of memory and processing power to run all the apps I use it for. Great economic phone!

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Nice phone expected a litle more!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks nice but I expected it to have more features than it has. My old phone had more features and it cost less. its kind of hard for me to recommend this phone at this particular time!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight. Transferred my number from old LG phone with Virgin Mobile carrier. Best Buy representative (TYLER) set me up, topped me up and had me all set in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the price. It does everything I need it to. Looks good. Not outdated. I've had it for a few weeks and I am enjoying it. It is a good option if you don't want to spend $600 or $700 on an Iphone or Samsung Galaxy S6.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to navigate and great value for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone at the suggestion of my teen age daughter. I like the fact that it has much more storage capacity than my previous phone. The screen is large and the phone is slim and fits easily into my pocket. I'm happy to see so many apps on the home screen. I really like this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. She cares more about streaming shows through wifi than actually talking or texting on it, which is why she loves the big clear picture. It also has some great features that Samsung phones have over other brands. Highly recommended whatever your priorities are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for talk, text, and surfing the net. First Samsung phone. Very happy with it. What me on phone was price. Best Buy had it on sale for $49.00. 16gb. Old phone was LG great phone, 8gb memory. Always low on memory. This was my second LG. phones now a day. Need at least 16gb.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone,easy to understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone.It is very easy on the eye, also it works very well when it comes to texting. I do not get any dropped calls.It is also very convenient when it comes to retrieving it in my purse or pocket.All and all I really enjoy the phone, and it looks good.It is of good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my first smartphone, I quickly came to understand the difficulties imposed by limited memory. This phone was available at a great price with more than ample/sufficient memory; accordingly, it has been a terrific device with which I have had not a bit of trouble. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 12 year old so he could have a phone with more memory. It was a good price for what you get and the Virgin plan is a great deal for unlimited talk, text and data.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    replacement phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what expect from this phone except from what I read in the reviews which were mixed with positive and negative reviews. So far I've had this phone since july and it's worked great. I haven't had any problems so far. I like it! The calls are clear and pictures come out fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My son really loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this phone after Christmas for only $50! It has 16GB of memory so now he can download apps and play games without getting storage errors. I've heard no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The color sets my phone away from my kids phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I had hoped for in a phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been disappointed with my previous phone purchases on the Virgin Mobile network, three in the past five - six years. The Samsung Galaxy has proved during the time I've had it that it is superior to the HTC and LG phones particularly with its memory and regular updates received.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There just so happens to be a great price on the Samsung J3 when I was shopping for a new phone for my daughter. I couldn't pass it up. And so far it's made her very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an old cell phone that had a screen so small I couldn't read messages or names. This phone has a great screen that I can read and has features that I'll never know how to use. Wanted the ability to also take quality photos and it it quite capable.

    I would recommend this to a friend
  • Cons mentioned:
    Mms

    Rated 3 out of 5 stars

    Great phone but.......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something wrong with receiving MMS converting to a photo even the smallest item like a contact info will not download you just get a download icon but never open

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a big upgrade from my old phone. Processes internet well, and is relatively easy to use. Installing a 16gb mini sd card was simple. I don't really use the camera, so I can't really comment on that.

    I would recommend this to a friend