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Customer Ratings & Reviews

Your price for this item is $155.70
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The comparable value price is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 761 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality, ease of use, and Chromecast built-in features of this 55" 4K Ultra HD TV. Many appreciate the value for the price and the vibrant colors. However, some users found the remote control to be less than satisfactory and noted the absence of a built-in tuner as a drawback. A few also mentioned challenges with the initial setup process and the volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 761 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    tv fit all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, the price was very good compared to competitors, the service by the best buy associates was second to none. i returned my original purchase because the size was wrong, and found the same tv that fit the size i required for my room. vizio is a great product and i would recomend best buy to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV good picture, good sound. The only thing I didn't like about it was the cast set up it was a little difficult to set up but overall a good TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and screen are amazing for the price. The only con would be the sound on this tv isn't all that great, but nothing a wireless sound bar can't fix.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Was so suprized at the great value I received!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a new TV for months. And, then I ran across a Best Buy ad in my email. The price, the product, the value were all just to good to pass up. I can't be any happier with my decision. Some of my extended family were upset that I didn't pass on the information of my great find at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the opportunity to purchase this TV that was on sale. I thought that something could be wrong with this VizioTV. The situation is that sometimes we like to have the control on hand instead of in our phone as an app. I don't have any problem at all with this and the best thing that I can connect my computer to my tv thru google cast. No more cable needed. My only problem with this is the sound that is not powerful, but a couple of speakers resolved the problem.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We appreciate you taking the time to provide this feedback for the all-new VIZIO SmartCast™ E55u-D2.
      There are many audio adjustments that can be made in the Menu, found in your VIZIO SmartCast™ app, to affect this. We recommend customizing these to find the best options for your setup.
      If you have any additional questions please feel free to contact us at 844.254.8088. Thanks! –Collin VIZIO

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. Twice now the upper right corner turned dark and stayed dark for a long time, Might have been because that corner was in direct sunlight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy!!! Sound was the only issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers point to the ground on the bottom of the tv and it muffles the sound. We aren't use to it now, but that first week was hard. Excellent picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, picture is clear and Bright. I am a little disappointed the for a smart TV you can only cast onto it and not have the apps on the actual TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vizio 4K smart tv is awesome for the price when you compare to the other ones in the market which are at least 350 costlier. the picture is amazing...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOTS of bang for the buck!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this television for my bedroom as a second t.v. Had not really researched lately and was I surprised. Around 400 bucks will get you the same t.v. you would have had to pay thousands for just a year age. It is my first VISIO purchase so we will see how it goes but so far, so good

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awsome television. I love all of the features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has all of the appeal that a television could have. 4k, smart, and it can be operated from your smart device ( phone or pad) with easy set up. The price point is also extremely good compared to others. I would recommend rhis product to anyone looking for a new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality is awesome and the price can't be beat. Most reviews said they didn't like the fact that you have to download the app for many functions, but if you have a cable box it's really ready to plug and play. I'm actually considering buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast

    Rated 4 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Vizeo and I'm very happy with it. Not as vibrant picture as some others but for the price, truly unbeatable. Love the Chromecast!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Only downside is you have to download Visio app to control the more detailed functions of TV but picture and sound are good!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Decent entry-level 4k display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent display for the beginning stages of the 4k era, especially when it's as much as, or less than, some 1080p TV's.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV , pitiful remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little tiny remote works on/off ,volume,input, & Channels. Have to download app to smart phone for additional applications

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this 4k tv hits the spot when you turn it on and hook it up to an HD sat box. Even the Ultra HD Blurays look good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv , picture is good. No 5 stars because netflix and other streaming services are clunky, not ready to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, but not a true smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the tv is great, picture is great and a great value. But I thought this was a traditional smart tv, with like a Netflix and hulu app built in. However it is smartcast, which works with a smart phone. If I would have done more research on this before buying I would have realized that, but likely still would have bought it. Just throw in a roku or fire stick and problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture quality, Poor smartcast App (booooo)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, but the horrible app to use smartcast really brings the entire rating down. I have not been able to get the app to connect to the tv with my Samsung S7 Edge since I purchased the TV a couple months ago, very frustrated that I can't use the smartcast capabilities due to poor app design!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E55u-D2. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin VIZIO