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Customer Ratings & Reviews

Your price for this item is $155.70
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The comparable value price is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 761 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality, ease of use, and Chromecast built-in features of this 55" 4K Ultra HD TV. Many appreciate the value for the price and the vibrant colors. However, some users found the remote control to be less than satisfactory and noted the absence of a built-in tuner as a drawback. A few also mentioned challenges with the initial setup process and the volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 761 reviews
  • Rated 3 out of 5 stars

    no netflix on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no netflix, 4k not that great, dream cast on phone it not easy to use , if wifi breaks up a lot, picture is ok ,but not great, sony could do a better job with that tech stuff it seems they just throw things together to see what happens

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thank you for your feedback and input. Picture quality is highly dependent upon the environment or room the display is located in. Some of the factors that affect picture quality are ambient lighting, such as lamps and sunlight, and personal preference can make a big difference. This is why we include several preset picture modes that are fully customizable through the SmartCast Application. This Display is a Smart Display but not in the traditional sense. Traditional Smart TV's have built in applications. VIZIO SmartCast with Chromecast Built-in allows our customers access to thousands of cast capable application including Netflix, Plex, YouTube, Hulu, and most major networks. You can also cast content directly from your computers chrome browser instead of your mobile device or tablet. VIZIO

  • Rated 5 out of 5 stars

    Way lighter than my old plasma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to hang my plasma in the wall but it was too heavy. This is bigger, cheaper and lighter. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Love it. Did a bunch of research before I bought it and this was a great choice. I recommend it to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vizio always makes a quality product with whatever they do and they didn't miss on this one either. Great product for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But if you purchase this product please sure you check their ads. Because they will not give a price reduction if it's over 15 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Quality, Little Miss Leading, Bad OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is decent for its price. It has a nice video quality and okay sound as a base. However, the OS does not warn you if someone wants to cast to your TV and just takes it over. Not really a "Smart" TV. its a Smart Cast TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vizio tv is great. The picture is very clear, the setup was easy. I love the chromecast built in. I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not completely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not really happy with this tv the remote is to simple I do not like the fact that you have to do everything on the tv including the settings on the app on another device the settings should at least be on the tv remote. The speaker on the tv is awful you have to have the volume up really high to hear it and the quality of the speaker is horrible. We had to purchase a sound bar which we were not anticipating to purchase but I think that's why they made the tv speaker so bad so you have to purchase the sound bar

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E55u-D2. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin VIZIO

  • Rated 5 out of 5 stars

    Happy with our buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase! We were not sure to get the Samsung or this TV and we are happy with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV. Picture quality is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my TV as I had an issue with the TV screen on an existing TV. Great value and product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv only thing was I had to use my phone to use the chrome cast it took a year but other than that great tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good value per inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's just me but the ultra had quality seems a bit lack listened on this particular model compared to most of my friends tv's. I have streamed ultra on Netflix and BlueRay seems about DVD quality on the set.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not user friendly,connectivity is hard and annoyin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't match up to the word ultra,very complicated and not user friendly,the remote sucks,feels like a rokutv remote..

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We appreciate the feedback. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. Thanks -Randal VIZIO

  • Rated 5 out of 5 stars

    the color is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered a different brand, but I am very happy with this tv. And my Best Buy Sales person was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrat picture, works great. My only suggestion would be to get a sound bar with this television. But, we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great TV from Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55-inch VIZIO Smartcast E-Series UHD home theater display offers exceptional value and enhanced performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you are buying Tv for the first time on your own and looking for good quality and decent price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bargain 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for old TVs that were destroyed by lightning. It works well, but it is not as good as a top of the line 1080p. I would recommend this for a room that is not your main tv experience area.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We appreciate you taking the time to provide this feedback for the all-new VIZIO SmartCast™ E55u-D2. If you have any additional questions please feel free to contact us at 844.254.8088.  Thanks! –Collin VIZIO

  • Rated 5 out of 5 stars

    The tv is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv created a new family atmosphere bringing us elders and young ones together to watch the programs we like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful 4K TV for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out and I needed a new one. Went to Best Buy and found this TV and love the picture quality it has.

    I would recommend this to a friend
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