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Customer Ratings & Reviews

Model:
SF-03W012-2
SKU:
6446764
Your price for this item is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Sonic-Fusion 2.0's superior cleaning capabilities, particularly around the gum line and implants, and its ease of use. Many appreciate the combined brushing and flossing functionality, although some find the brush head size to be small. While the water pressure is impressive to many, concerns exist regarding battery life and the noise level at higher speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 658 reviews
  • Rated 3 out of 5 stars

    NOT SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the toothbrush head on this toothbrush, it is too small. Also I was used to the cordless model where the flosser and brush were separate and the brush was cordless. I'm in a wheelchair and its hard to bend over the sink with the cord being attached.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Brush head size

    Rated 3 out of 5 stars

    GOOD BUT COULD BE BETTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is good. It cleans teeth well, is quiet but the brush head doesn't feel as good as my regular tooth brush. I like the sonic floss part as it is powerful and works as good as my last Waterpik, but the toothbrush head I think is too small for what I am used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went out of way to find what I wanted, Made sure was right sale price

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacment for waterpik fusion owned previously and was very happy with. It was time for an updated version

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son that has braces to help with flossing and Ortho has been impressed in follow up visits since purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A perfect choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased that I purchased this WaterPik. I love how my teeth feels after I’ve used it. it makes you wanna brush even more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 2in1 toothbrush price not bad either great deal

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Excellent Waterpik Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ! Absolutely the best of both worlds with the combination toothbrush and waterpik

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water pik stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the toothbrush - the head seems a bit smaller than Sonicare. The water floss feature is great. However after about a month of use, the water pik stopped working. So going to have to figure out warranty repair. (Frown)

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Dftx - We are sorry to hear this happened. The SF-03 model comes with a three-year warranty. We would be happy to help you with this. Please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com.

  • Rated 4 out of 5 stars

    Is there something better out there?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works fine, it is the first time I have tried a rechargeable waterpik/toothbrush. I have two small quibbles, because it was quite expensive and I expected to have none. One is that the pause in the vibration that indicates you should switch to another quadrant of your mouth is so very faint you have to really pay attention to catch it. The other is that the bottom of the toothbrush constantly drips into its holder, probably because of the waterpik tubing that is attached to it. It gets quite unappealingly gunky under there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So fresh and so clean

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! My teeth feel so clean after using it. Very convenient as well not to have a separate water pik

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Paid for itself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this waterpik cleans my teeth just as good as the dentist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient All In One Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had too many things on the counter... the waterpik flosser, the battery charged, the sonic toothbrush. This device merges it all into a single device. The only downside is it is a single user device... so if you have multiple family members, need one for each.. which then again takes up a lot of rare counter space.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We appreciate your feedback. Multiple users can use the product. We just recommend that each person have their own flossing brush head.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended by dentists.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and easy to use. Recommended by my dentist and quite powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave everyone in the family each one and they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I think it’s better than the competition and you can floss better than with a flosser easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waterpic malfunction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these. The first after 3 years the waterpic stopped working so I bought another. After two months, this time the waterpic stop again working again. Took it back to BestBuy to find out that they had a 14 day return policy. Now I have to contact waterpik directly.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello MichaelW - We’re sorry to hear about your experience. The Sonic Fusion is protected by a three-year manufacturer’s warranty. We would like to gather more details about the issue and help you open a warranty claim if needed. Please reach out to us via email at smreviews@waterpik.com or contact customer service at 1-800-525-2774 for assistance. Thank you.

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked. Could it not get any help or only back!!

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello KathleenC- We're sorry to hear about the trouble you've had with the unit. Have you had a chance to contact us? The product includes a three-year warranty. Feel free to email us at smreviews@waterpik.com or call our customer service at 1-800-525-2774 for help. Thank you.

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Waterpik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Makes a huge difference in my dental hygiene.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush I really enjoy using this on a daily basis.

    I would recommend this to a friend