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Customer Ratings & Reviews

Model:
WP-118
SKU:
6444458
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Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Water Flosser's ease of use and its ability to provide a professional-level cleaning, along with its effective water pressure. Many appreciate the included attachments and have noticed improvements in their gum health. While some users find the noise level to be a drawback, the overall consensus leans heavily towards satisfaction with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,754 reviews
  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Wish the stream was stronger. Definitely needs to be cleaned after use. Didn't take up much space for storage. Overall I liked it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waterpik color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this medium gray drab color. Light gray would be nicer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. Havnt used it much yet. Seems to get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the in between time for dental visit design is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Umm....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really bought this for the gum pik that's supposed to get under your gums for periodontal work. I could never really use correctly. It felt better just using the refusal accessories. It's ok....you have to commit to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pik works as advertised, and does what it says.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much and am using it on a regular basis

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item makes too much noise and shaky. I wish I had read more into it before purchasing

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello EdmundY - We're sorry you are not completely satisfied with the unit. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Waterpik

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to use…………………………………………………………………………

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for braces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just got braces and was having a difficult time flossing. Since I purchased this he says his mouth feels amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gold product perfecg for the needof my kids ortoncist

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure

    Rated 2 out of 5 stars

    Waterpik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pressure works great. The device that holds the pick is loose. This causes the pick to move around.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Charles - We are sorry to hear this is happening. Please ensure the jet tip is fully engaged in the handle before using your Ultra unit - you will hear a click sound when the tip is engaged properly. If this is not the issue you're experiencing, please let us know and we would be happy to help! We can be reached at 1-800-525-2774 or email smreviews@waterpik.com.

  • Rated 3 out of 5 stars

    If you have a problem with flossing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a problem with flossing, this is a fine alternative. However, don't expect it to do as good of a job. I got it on sale so I don't mind paying for what I did for it, but it just isn't the quality that I thought it would be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Accessories Tiny Tank!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Waterpik came with a good range of accessories however the tank to hold water is very small and needs to be refilled halfway thru flossing teeth. My old models had much larger tanks that this replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a really good job at cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job of cleaning hard to reach areas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is low water pressure when spraying out, even on level 10.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello review - We're sorry to hear you're not satisfied with the model. The Ultra is designed to deliver the highest pressure among our countertop models and has been shown to be effective. If you're interested, we offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email us at smreviews@waterpik.com.

  • Rated 2 out of 5 stars

    leaks water; messy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messy. Water leaks. Rubber seal wears out very quickly and water leaks all over. Be careful you don't get electrocuted. Waterpik will send replacement rubber seal gaskets if you call them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Legit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a nice Item. I bought this as a gift and family member says they love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not powerful enough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Waterpik's in the past and have really enjoyed them, however, this one seems to not hold as much water and I have it turned up all the way to 10 and feel it's not powerful enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid is a real pain. It is not attached so it keeps falling off.

    I would recommend this to a friend