Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage capacity and ease of use of the My Book 3TB External USB 3.0 Hard Drive. Its reliability and reasonable price point are also frequently praised, along with the convenient USB connection and relatively small size. While some users noted occasional noise and connection issues, the positive feedback on storage, ease of use, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 704 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as part of a redundant backup scheme. I backup my computer files to this, and also to an online service.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Seems solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems solid at this point. Replacement for a crashed drive. Time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Formatting

    Rated 4 out of 5 stars

    returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 1TB WD MyBook for my Dell. Bought this 3TB to connect to network for our updated Apple ecosystem. Could not get it formatted for Mac. Did plenty of research but still couldn't get it done. Returned this for two 1TB Passport USB drives. They work great. I guess this WD 3TB would be fine for a PC environment.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as performed as expected. Good deal on sale. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mega storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accommodating, no setup. Great for video and music backup.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 3 out of 5 stars

    Lots of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space at a good price. Can't go wrong for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Not Home Network Compatible, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use this drive as a USB home network drive connected to/thru your router, re-format the drive to NTFS file structure. It comes with the exFat structure as default, good for computers but not routers. Still, it operates perfectly, no actual problems at all. Huge capacity, low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older external backup drive quit working. This one was easy to set up. I've just been able to set it up and not worry about it because it backs things up every hour.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works exactly as expected. Fast, reliable and safe

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storage for many pictures and files very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy and small hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very small and can fit anywhere. It also has a ton of space of memory. I have this connected to my PS4 and so far I have 8 games downloaded on it and still have about 2.5 T left to download stuff. Definitely worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. It is easy to back up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Photographer's Necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard drives are needed for photography & videostorage. Best Buy's My Book 3TB meets my need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. No problems so far. Worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great drive at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is easy to set up and give plenty of storage space without emptying your wallet. Works for a backup drive or your everyday drive to add to your computer. Simple design that is not odd shaped or looking.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Very Decent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price and the size of the disk it is very decent product. Speed is not really that great. It does make a bit noisy sound when searching or wakes up after being dormant. Just got it so can't speak of longevity. Am using it for back up of my FLAC files.

    I would recommend this to a friend
  • Cons mentioned:
    Formatting

    Rated 4 out of 5 stars

    Watch for Boot Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like some others, my Windows 7 computer would not boot up after a plug-and-play installation of this hard drive. I tried various fixes suggested online, but the only one that worked was the Western Digital recommendation to re-format the drive using the NTFS format instead of the exFAT format in which the drive is pre-formatted by WD. So, check this out before you save anything on the drive, since a reformat will erase all the data on the drive. And make sure you save the WD software that comes with the drive. If you recopy it onto the drive after reformatting, perhaps the WD Smartware will recognize the drive as a WD drive. I erased that software during the reformat, and so Smartware doesn't see the drive anymore. So I decided to use the Windows 7 backup program instead of WD's program. Otherwise, the drive seems to function well, now that I've resolved the no-boot issue.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hard drive to back up data on my Mac. Very happy so far. 3 terabytes is more than enough and works well with time machine. FYI- Must be formatted to work with Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 4 out of 5 stars

    External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new computer and my old external hard drive would not work with the new OS. So, I bought the WD - My Book 3TB External USB 3.0 Hard Drive. No problem installing it, and it is doing what I needed it to do, namely back-up my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a thumb drive to back up my computer. With an external hard drive, my worries are now over. Only thing I do not like is that I cannot click on a link and review what is on my external hard drive. Call it paranoia, but I only have "faith" that my data is being saved.

    I would recommend this to a friend