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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4304 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,304 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fits what I need for saving information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it for as plenty of space for my backup data and does this very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It works like it should! Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Hard Drive works phenomenal. Exactly what I needed! It saved my hide.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice hard drive to use for a back up on my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal and with 4tb it will hold all we need for now. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy yet!! I ask of use is key to backup and this one is tops

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Portable HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a large portable external HDD. Solid build quality. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Software Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use between PC and Mac. The WD My Discovery software is needed to really use the hard drive read/write between the two OS systems. Otherwise, good hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for use on my PS4. it is great with both speed of loading games and capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for Xbox. Plug in USB for 4tb space and no external power supply needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for backup of NAS drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Using this drive to backup my NAS. USB works perfect for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact just one USB cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup backup is fast plugged in with router for all devices to save data on

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a expanded hard drive for PS4. Works perfect, no lags or stalling.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love all the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small external hard drive, it has tons of space, and is quick to save files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A place to put video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...easy to carry when I’m traveling. I’d recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage Device for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's notebook computer hard drive crashed recently and she was besides herself, lost all of her data and pictures. I had given her a backup drive years earlier but she wasn't using it, after many hours and expense with a computer geek we were able to get her files and pictures. I bought her the Passport Hard Drive, set it up for automatic backup and it's working great. Best investment ever

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great with XB1

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use with the Xbox one. Works flawlessly. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly portable! I was waiting for this product since long and happy that I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to an Xbox. Expands it to almost unlimited storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always, this is a very sturdy and reliable hard drive that suits all of my storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive, works great with my iMac. I would highly recommend this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backup all of my pictures with this drive. So far it works flawlessly!

    I would recommend this to a friend