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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,304 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these portable drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These portable drives are great for moving from computer to computer for backups or just for storage of...so much!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bought these for my Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Xbox fantastic little product make sure you format when you plug it into the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this! 4TB External USB allows me to store all of my files in one place. No worries about memory space anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best item I have gotten in a while, it works great for what I need it for! Which was backing up the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly What I Needed!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive for my XBOX to save my games on and this is perfect. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for games consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PS4 and it works pretty well. I have used this for 6 months and haven't seen any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to keep all my files stored away, but I decided to use it for my NAS device. It works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase and it does the job. It's compact and I can take it with me anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what I wanted it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for system backup. I followed the directions and they worked. Also use it on my wife's computer

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been exactly what I wanted! Just plug into Xbox and move games to the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    For the price, well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4Tb at $99.00 is a great value. Looked it up on amazon at almost double. Fast and easy. Just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast little 4TB backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup all my photos and videos from a computer. Small and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    fast and reliable harddrive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable. gives no trouble while reading and writing. No problem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backups

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use this drive for backups but it does the job for everything that I try to get it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB Seagate external drive died which I used with a ChannelMaster OTA DVR. Went to CM site to see which drives were supported, found out CM replaced my DVR with a new one that works with Google play (ugh!) and support info for old model was mostly gone. Only 4TB with 3 year warr. was this one and also the lowest in cost so I purchased knowing it could go back to BB if it didn't work. Works fine no problems so far. Hopefully it outlasts the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this external drive. It holds a lot of files and pics. Have bought this before and know its quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it does but doesn’t seem like it will last long term

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of Storage at a Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to backup files, photos and GoPro videos. So far it has been very easy to use and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BIG Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Mac, I updated to Sierra and needed Time Machine backup external hard drive. Surprisingly, the Mac version of this drive I used and I couldn't do an initial backup. I took it back for a refund and just thought, why not try the pc formated drive with the exact same specs. I traded it, used Disc Utility an app on Sierra to change and reformat the drive to Apple format. Next I tried a backup and it worked. It has continued to work for the last month or so. Who knew??

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great and works as expected. However, I am disappointed with the included backup software. The Seagate software is much more useable, but can't be used on WD drives. I ended up buying a third party product.

    I would recommend this to a friend