Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 736 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 736 reviews
  • Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, she had over 20,000 pictures on her computer. It took a little time because of the number of pictures, but worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also use for DJ business for storage . Have had positive results from it. Really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, but ....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup for my iMac. ONce in awhile it totally loses track of the backup drive, and it won't find it it again until I reboot. This is annoying but not terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank your Associate for helping me to pick the right device for my computer, he explained all brands and told me which one may be better than the other for me to pick. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for Time Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Time Machine. Lightweight and easy to toss in the backpack too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, worked well with my macbook pro, very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable storage

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Plug and play connection to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Type C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes a difference when you don’t need an adapter to connect your device to the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to do backup of my imac but description misleading since it says compatible with os version 10 but it's really a later version so had to use time machine instead of wd software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use and able to use as a Time Machine drive for a mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Passport was 14 years old so decided to be safe and buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For church use

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy so much from the best buy have what we need

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Fine drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2tb drive is fast and great for Mac would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stierhoffstetten

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to backup my MacBook Pro. Easy to use and does the job. A great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor USB-C cable but excellent drive.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive but very poor USB-C cable that has been included in the package. When you try to unplug this cable from the MacBook Air's USB-C port, it's very hard to remove it. The cable connector is poorly design. I bought this because of the USB-C support. Now I've been thinking to purchase a better cable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using this for school work at college.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Brand for Storage

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 4 of these I purchased this one for my niece to store her studio sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and great for MacBooks, it is also quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. I also want to say Shawn at the pick-up desk in Brentwood, MO was excellent in his skills. Please make note in his employment file.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodvaluebuthardsetup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine but the instructions were a nightmare. Hard to figure out. Had to ask several people for help before we were successful with installing so it would backup my computer fully.

    I would recommend this to a friend