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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 751 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra for Mac 2TB External Hard Drive's overall performance, ease of use, and storage capacity. Many appreciate its compact size, seamless connectivity to Macs, sleek design, and minimal noise level during operation. However, some customers have reported concerns regarding compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 751 reviews
  • Rated 4 out of 5 stars

    Ok, but ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup for my iMac. ONce in awhile it totally loses track of the backup drive, and it won't find it it again until I reboot. This is annoying but not terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to do backup of my imac but description misleading since it says compatible with os version 10 but it's really a later version so had to use time machine instead of wd software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use and able to use as a Time Machine drive for a mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Fine drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2tb drive is fast and great for Mac would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor USB-C cable but excellent drive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive but very poor USB-C cable that has been included in the package. When you try to unplug this cable from the MacBook Air's USB-C port, it's very hard to remove it. The cable connector is poorly design. I bought this because of the USB-C support. Now I've been thinking to purchase a better cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Type C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes a difference when you don’t need an adapter to connect your device to the computer!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using this for school work at college.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Passport was 14 years old so decided to be safe and buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stierhoffstetten

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to backup my MacBook Pro. Easy to use and does the job. A great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For church use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy so much from the best buy have what we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. I also want to say Shawn at the pick-up desk in Brentwood, MO was excellent in his skills. Please make note in his employment file.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and great for MacBooks, it is also quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    additional storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted something to back-up the photos on may Mac and this worked great. transfer of almost 10,000 photos went faster than I expected. Would purchase again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Brand for Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 4 of these I purchased this one for my niece to store her studio sessions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodvaluebuthardsetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine but the instructions were a nightmare. Hard to figure out. Had to ask several people for help before we were successful with installing so it would backup my computer fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the product is excellent. It comes with more advantages where we can copy the files more fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Geek Squad! Their patience and courtesy. Seniors have difficulties with such items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Team Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, all of the staff and workers were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I wish they could be a little cheaper since I don’t want to trust the cloud with my information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. This external hard drive is exactly what I needed to back up my mac computer.

    I would recommend this to a friend