Customer Ratings & Reviews
- Model:
- WDBKYJ0020BSL-WESN
- SKU:
- 6290662
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the My Passport Ultra for Mac 2TB External Hard Drive's overall performance, ease of use, and storage capacity. Many appreciate its compact size, seamless connectivity to Macs, sleek design, and minimal noise level during operation. However, some customers have reported concerns regarding compatibility issues.
This summary was generated by AI based on customer reviews.
Excellent for MAC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tech person who sets everything up for me and highly recommended this for me. She did all the work backing up and cleaning up my laptop. It's great at backing my computer up everyday.
I would recommend this to a friendEasy peasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A sturdy and dependable harddrive I can use in the field and send to Post.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonable cost for the external mac ssd must buy
I would recommend this to a friendGreat value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The passport ultra was just what I needed to backup my laptop.
I would recommend this to a friend- Cons mentioned:Compatibility
Don’t buy this device for a newer (2021+) MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This external drive does not work with the MacBook Pro 14 in and M1 processor (2021 model). Tried to set this up to use for Time Machine backups and the drive will work for several hours and then hangs (the light stays on but the drive will not spin). I have to force eject and unplug from my MacBook’s Thunderbird/ USB-C port and plug in again. I’ve tried all three ports on the MacBook with the same results. From what I’ve found on Google, it appears to be a power voltage issue with the combo ports on the MacBook Pro and the Passport drive not being able to handle the voyage. I now use a NVME SSD M2 card mounted in an eternal USB-C enclosure and all works great. The Passport has been reformatted to a NTSF external drive for my Windows PC and works fine. Don’t buy this device for connection to a newer (2021+) MacBook!! It wont work!!!
No, I would not recommend this to a friend Does not work on older Macs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed all instructions to transfer data from older iMac. Did not work. Unable to transfer photo library. Very disappointed.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi MaryB, We are sorry for the inconvenience you experienced. This isn't what we want for our customers. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible.
- Cons mentioned:Compatibility
Not sure.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this. I don't know if I am doing this right. But bought this for a back up for family pics. But, it filled up quickly. Then switched computers and now it doesn't read!
No, I would not recommend this to a friend Good Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand. I have had WD previously, only thing is to be careful and not drop it.
I would recommend this to a friendPerfect for Mac Dummies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug & Play, easy installation and forget it's there.
I would recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sales help was good. very few items to choose from Store quiet so could think
I would recommend this to a friendGreat Mac Passport product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for using with Time Machine to back up your whole life/Mac
I would recommend this to a friendIs ok but i upgraded already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a decent drive but i opted to get one with higher read and write speeds with a different solid state drive.
No, I would not recommend this to a friendWorked easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues, worked well with the software in my computer and is now reminding me to back up regularly. Suits my needs as a student great!
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, backs up my laptop and makes me feel secure that I can recover anything that may get deleted.
I would recommend this to a friendMy Passport for Mac external storage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for church services where I store recorded music. This allows me to keep church information together in one location.
I would recommend this to a friendWorks like it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time using this device specifically for Mac. Works the same as my other passports used with windows.
I would recommend this to a friend- Pros mentioned:Overall performance
Great for New USB-C to USB-C but backwards Compat.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to backup (using TimeMachine on MacBook Pro M1 16" 2021 model) and it works perfectly. Also it includes a USB-C to USB regular adapter but you can easily remove the regular USB end and use the USB-C to plug directly into your Mac.
I would recommend this to a friend Great external drive!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-C connection makes this a fast back up drive for my MacBook! Like it so much I bought a second.
I would recommend this to a friendEasy to use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hard dive. Super simple to set up and go. Took me longer to figure out how to back up my computer than actually use the device itself lol
I would recommend this to a friendWe love our new computer system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our product and especially happy with the service we had installing it. Don't miss all those hook ups on our old system.
I would recommend this to a friend