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Customer Ratings & Reviews

$124.99

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra for Mac 2TB External Hard Drive's overall performance, ease of use, and storage capacity. Many appreciate its compact size, seamless connectivity to Macs, sleek design, and minimal noise level during operation. However, some customers have reported concerns regarding compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 757 reviews
  • Rated 5 out of 5 stars

    My Brand for Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 4 of these I purchased this one for my niece to store her studio sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the product is excellent. It comes with more advantages where we can copy the files more fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Geek Squad! Their patience and courtesy. Seniors have difficulties with such items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I wish they could be a little cheaper since I don’t want to trust the cloud with my information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Team Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, all of the staff and workers were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for MAC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech person who sets everything up for me and highly recommended this for me. She did all the work backing up and cleaning up my laptop. It's great at backing my computer up everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. This external hard drive is exactly what I needed to back up my mac computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sturdy and dependable harddrive I can use in the field and send to Post.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’t buy this device for a newer (2021+) MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive does not work with the MacBook Pro 14 in and M1 processor (2021 model). Tried to set this up to use for Time Machine backups and the drive will work for several hours and then hangs (the light stays on but the drive will not spin). I have to force eject and unplug from my MacBook’s Thunderbird/ USB-C port and plug in again. I’ve tried all three ports on the MacBook with the same results. From what I’ve found on Google, it appears to be a power voltage issue with the combo ports on the MacBook Pro and the Passport drive not being able to handle the voyage. I now use a NVME SSD M2 card mounted in an eternal USB-C enclosure and all works great. The Passport has been reformatted to a NTSF external drive for my Windows PC and works fine. Don’t buy this device for connection to a newer (2021+) MacBook!! It wont work!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable cost for the external mac ssd must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra was just what I needed to backup my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not sure.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this. I don't know if I am doing this right. But bought this for a back up for family pics. But, it filled up quickly. Then switched computers and now it doesn't read!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand. I have had WD previously, only thing is to be careful and not drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac Dummies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug & Play, easy installation and forget it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is ok but i upgraded already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent drive but i opted to get one with higher read and write speeds with a different solid state drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales help was good. very few items to choose from Store quiet so could think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mac Passport product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using with Time Machine to back up your whole life/Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, worked well with the software in my computer and is now reminding me to back up regularly. Suits my needs as a student great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport for Mac external storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for church services where I store recorded music. This allows me to keep church information together in one location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, backs up my laptop and makes me feel secure that I can recover anything that may get deleted.

    I would recommend this to a friend