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Customer Ratings & Reviews

$124.99

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra for Mac 2TB External Hard Drive's overall performance, ease of use, and storage capacity. Many appreciate its compact size, seamless connectivity to Macs, sleek design, and minimal noise level during operation. However, some customers have reported concerns regarding compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 757 reviews
  • Rated 5 out of 5 stars

    Works like it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using this device specifically for Mac. Works the same as my other passports used with windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard dive. Super simple to set up and go. Took me longer to figure out how to back up my computer than actually use the device itself lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new computer system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our product and especially happy with the service we had installing it. Don't miss all those hook ups on our old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C connection makes this a fast back up drive for my MacBook! Like it so much I bought a second.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for New USB-C to USB-C but backwards Compat.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup (using TimeMachine on MacBook Pro M1 16" 2021 model) and it works perfectly. Also it includes a USB-C to USB regular adapter but you can easily remove the regular USB end and use the USB-C to plug directly into your Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I've had some in the past that have poor quality cables that disconnect with the slightest movement, but this one has worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PASSPORT ULTA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was just what I wanted. The ease of ordering it was great as well as taking advance of curb side pick-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a quality portable drive configured for Mac. I did not have good experience with WD drives, the last 2 I owned crapped out after about 3 years of use. Hope this one will last much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product--we have bought multiple external drives...My Passport is very fast with file transfers--esp. photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra 2TB hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport Ultra 2TB hard drive is a great HD & reasonably priced with out sacrificing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Time Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use for Time Machine and got a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Good value for your money. My niece was so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Plenty of space.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for automatic back ups and making sure i don't lose any of my music production of my computer crashes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to keep all my school documents organized on one drive. The only problem I’m having is setting up the auto-unlock when it’s plugged into my personal computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time bought this brand. very fast transferring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter love it she uses it for everything!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been wonderful! It is solid and I don't worry about it breaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product! only complaint is that it does not cut off when you eject! you have to unplug it after ejecting to make sure it doesn’t continue to run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for everyone! Great value for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work on older Macs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed all instructions to transfer data from older iMac. Did not work. Unable to transfer photo library. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi MaryB, We are sorry for the inconvenience you experienced. This isn't what we want for our customers. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections