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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 736 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 736 reviews
  • Rated 5 out of 5 stars

    A great HD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast read and write speeds, solid construction and a good match to my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic external hard drive, okay for the price. works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Machine for an M1 Macbook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my wife's OS on her Macbook Air and the battery performance took a huge hit. After a few weeks of her complaining about it, I got this hard drive to make a backup and downgrade to the previous OS. This worked flawlessly to use with Time Machine to back up all her personal files and restore them after the downgrade. Now her battery performance is back to what it was before the upgrade and no files were lost in the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs formatting for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not a plug and play drive. You have to format it to be used as a backup/time-machine drive for the Mac.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for transferring video footage from the field.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto back ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works automatically to do the back ups on a regular time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in protecting and backing up your important data!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with ut what so ever. Great product. When i connected it to my mac, there was no issues with my mac not recognizing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Mac / file back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I don’t know how to set up or use. Is there a tutorial?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my old back up PHD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time getting it to work right! Then it was ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product - a bit difficult to initially set up

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    2nd drive to crash in 60 days.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed in the first 30 days with important business backup data. This is the second WD drive to do this in 60 days. I’ve been in IT infrastructure for a long time. WD has always been a very reliable product. Sadden it’s not anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew as a Christmas present and it works great on MacBook Air

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the advise of the Apple store to be sure to back up my iMac ( 6 hours to do this) before bringing it in for repair. I did but the problem with the iMac concerned corrupt files so I was told NOT to restore from this external drive. I used time machine again but the electrical bower failed during the back up. When I tried to resume the error message said there were two files of the same name and ‘rename one’. In attempting to do so I may have erased both. I tried installing WD file. When I tried to backup using it it failed again. Therefore Its highest and best use is as a coffee cup coaster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive did as expected and was easy to install and to backup with my iMac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back Up Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for a new small business & college student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I can't even figure out how to use this. A little frustrated that it won't even stay plugged into my mac. I was told if I bought this one. I wouldn't have to format it...I did. It has been a nightmare and I can't even use my computer now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size but kept disconnecting from laptop so unable to use for fear of losing data (images stored)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    “Turning Off”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is already failing. Keeps stating that it’s been ejected or turned off. I use it to store all my music for djing. Anyone else has had issue with it? It’s less than a year old.

    No, I would not recommend this to a friend