Customer Ratings & Reviews

This is my second Passport. They are reliable and fast. Recommend.

great storage for my photos and videos, I have multiple of these!!

I love this hard drive. I can work on my photos or video. Well with it.

I already have this same hard drive and wanted another as a backup. It works exactly the way I hoped it would.

Four drives. All WD. All dead within 2 years. If you have important data - don't trust WD with it. If that's not bad enough when the drives DO fail, the replacement process is horrendous. You have to mail them the drive. Any sort of data recovery efforts and cost are on you prior to that. There's fees. And they take forever to process replacements. This is why companies should not be allowed to buy up all their competitors and then monopolize what's available in store. Pretty much most of the hard drive aisle (non-SSD) at the Best Buy stores are a subsidiary of Western Digital. Now the drive is taking forever to mount and eventually it won't - so take that as an early warning sign - when you start having issues mounting the drive and you're no longer able to run disk utility on the drive without it locking up. Eventually the drive will just flash and stop mounting.

In my experience, the data backup products of WD are junk. I have been dumb enough to buy four of them after each prior one fails after a few months of use. I kept thinking it was something I did or bad luck, but my fourth one just died. Save your money- protect your data- and buy something other than WD.

Drive failed in less than 2 months. It took more than a month to have replaced. The replacement failed after a few months.

Can’t do anything with it. It worked fine about 2 months. But i couldn’t upload anything on it. I came to cope with the idea that i could lose everything on it if i re formatted the hard drive. But it doesn’t even let me do that. Very disappointed.

This device out of the box does not work with Mojave on the Macbook Pro 2018. Unable to reformat to OS Extended. After 3 hours I have given up and will be returning to Best Buy.