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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,524 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice unit but takes a bit to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to get set up. Once the switch was connected had to do a firmware update. However after that it worked and showed up inApple Home app and was able to share with other household users. After that all was well. Neat size that doesn’t protrude from wall or block other outlets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect outlets for holiday lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the mini versions which work perfectly and ordered these as the mini’s were sold out. I read the reviews before purchasing them and as I already have smart home devices and HomeKit and Control4 systems in my homes I anticipated some hurdles. You must have the WeMo app installed on your device and logged into your account. I found the best way to set up each plug was via the iOS Home app. Open your WeMo app and make sure it’s logged in and connected, plug in the outlet, open the Home app, select Add Accessory, scan the QR code on the plug with your device, then configure it as you wish. Sometimes I had to select the device’s WiFi first and not my WiFi network however this was only the case if using the WeMo app to add it. After all the plugs are added and properly configured, open the WeMo app and update the firmware. It took about 5-10 minutes to add each outlet - mostly just waiting as it configures itself. I’ve read some reviews about issues with installation but honestly this is nothing dissimilar from any other smart home device. Just set some time aside and do a little online research that may help depending on your homes setup (HomeKit, Android, Alexa, etc). As I’m logged into all my accounts, Alexa easily found and added the outlets after completion. I just had to open the Alexa app to place them properly. Otherwise they’re perfect. I use them to control three Christmas trees and two three story banisters with holiday lights, all setup with timers, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very Good Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we still have a few of the prior version of this plug, this one is more compact and seems to work better with our WiFi and smart devices. A 4-star rating only because it will still occasionally, but only occasionally, not work with Alexa or Google. Would still buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, and works mostly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was very easy to set up and does the trick, and the HomeKit functionality works great. The only issue I'm having is getting the device to turn on with its timer functionality. Likely just requires patience and troubleshooting, two things which I don't have much of these days.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best smart plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought many of these and continue to as they are made with quality. Their mobile app is great, plugs work reliably with GoogleHome, and there are 3rd-party packages to integrate these with other IoT systems. Also, the latest firmware has further improved these plugs; if power is lost (breaker trips, etc.) the plug more-or-less instantly reconnects itself to the router. Once up & running, troubleshooting is rarely required.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and works with home kit/Siri. I use it with a Bedroom lamp and works great - hey Siri turn the light off.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to get started with a home automation. Works with Apple Home and Alexa voice commands.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best device over all smart plugs, easy setup.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas some products are a real pain to setup, this device is easy to configure and ready to go. It is super reliable!!!

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    PERFECT while it worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, where do i start? This product is safe to plug a heater into. Was going on vacation and didnt want my pipes to freeze. The device worked PERFECTLY for that. There were no app problems and all was right in my little smart world. Then about a week ago it just started disconnecting on its own.I would unplug plug back in and plug heater back then it came up again.The device WAS perfect while it was working correctly. I dont know how to fully review this item until i see if it keeps disconnecting. I was so impressed with it at first that i bought a 2nd one. I have not set that one up yet. If i can figure out how to fix this issue i will update rating.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Jlynn,

      We appreciate you taking the time to share your feedback. Our Escalation Engineers would be more than glad to provide all possible workarounds. Just send an email at [email protected] along with your contact details and the link to this review as our reference.

      Regards,

      Chu
      Wemo Support Belkin

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding smart plug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of smart home products in my home. Mostly everything thing from lights to refrigerators are all part of my smart home. I love these Wemo smarts plugs! I have other brands of smart plugs and these are by far the best. They were very easy to set up and add to HomeKit. I have had no issues with these yet. The other brands I have to randomly unplug the to reset them. I haven’t experienced this problem with Wemo plugs yet. Great buy, I wish all my smart plugs were Wemo’s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact easy To use will recommend this product,, comes in handy when you have an existing Wemo product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, cheap wireless plug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup can be a bit frustrating, but once it’s connected it works perfectly. No complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Reliable, quick connection. Highly recommended for home automation on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good value smart plug?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works with HomeKit and any other smart home system you would buy from Best Buy. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for Home Automation and More

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to automate my home with Apple HomeKit and this is perfect. It took me about 4 hours to set it up, it’s probably my wifi or some tb Ing relative. I’m not sure. Besides that, it works so good and I would totally recommend it more than its other competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automated inside holiday lights

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used two of these to allow remote and timed control of two separate inside holiday light displays, eliminating the need to access plugs in inconvenient places and the need to remember to turn off the lights. Now part of my holiday lights kit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to turn on lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug was easy to setup. I did have a connection issue after a couple days. I had to exchange it for another unit. The replacement has been fine now for a few days. I enjoy using this with my phone and my smart watch. No issues to report. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Smal/compact, HomeKit works. Replaced Wyze plugs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are small and compact. Lacking in features other than simple on/off in the WeMo app. These replaced Wyze smart plugs, due to these having native Apple HomeKit support. Otherwise, the Wyze plugs has a nice and more features in their app.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome smart plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and quite compact. The only issue I had is that I launched a new wireless network after I had already set them up and it took me a while to figure out how to reset. If you find yourself in this position, hold down the power button with it unplugged, and then plug it in and continue to hold down the power button until the little light starts flashing rapidly. Then you'll be able to reconfigure the network settings. I use Apple Home Kit by the by.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Get a different brand.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plugs tend to loose connection more so than they keep it. Google and Alexa always have problems controlling them and updates brick them.

    No, I would not recommend this to a friend
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