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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 410 reviews

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  • Quality

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the 3.5 Cu. Ft. 9-Cycle Top-Loading Washer's cleaning performance, ease of use, and value for the price. Many appreciate its large capacity and the inclusion of an agitator. However, some customers find the washer noisy, particularly during the spin cycle, and have expressed concerns about the lid lock mechanism. A few also mentioned that the washer's interior is smaller than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 410 reviews
  • Rated 2 out of 5 stars

    already not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed it but some how they didn't do it correctly because my hot water is cold and vice versa

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an old style washer, this is a great choice. Has a large tub for lots of clothes and handles large loads very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer. It didn't cost a fortune and works great. It is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman did a fantastic job in helping me pick out the washer for my needs. So far it is performing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Whirlpool purchase. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice basic machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traditional washer, quiet relaible and does a very nice job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great loading washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You, and I hope to buy moré things for your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another dependable Whirlpool product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool products are in our home and have performed very well for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quiet spin cycle and rinse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size washer for ourselves, energy wise and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it as a gift for mom. She loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal and my mom leaves the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washer with many options and modern look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service to actual purchase and delivery was excellent. I appreciate time spent and knowledge of product. Thank you to all involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer for an apartment. Looks great, efficient and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good starter model or a best model for a rental home. Especially if you are tight on space. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer.I had a front loader and it broke and I will never go back after Owen this washer.You do not even no it is on.love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very quietly. Does not tangle cloths while washing. priced reasonably and America made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like a Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer/dryer I have not had any problems, for the cost this a great buy, especially for a small household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! does everything as listed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 2 weeks and can't confirm any problems. Very quite and useful

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity
    Cons mentioned:
    Lid lock

    Rated 5 out of 5 stars

    I Prefer the Old School Washers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to find a top loading washer with an old fashioned agitator. I didn't want anything to do with the HE machines after hearing about them and reading reviews about the lack of water to adequately cover your clothes, mold and mildew problems, etc. This washer is replacing a faithful 20 year old Whirlpool old school washer that has served me well over those many years. I have used it for 3 months and I feel lucky to have such a great but rather simple old school washer at a very reasonable price. I can only hope to get another 20 years out of the new one. It may not have all the bells and whstles of the really expensive ones, but it does have some great features. It has 4 water levels (load sizes), a step up from my old one that only had 3. It is 3.6 cu.ft. capacity which is huge compared to my old 2.4 cu.ft. washer. I can easily fit 7 large bath towels and a half dozen smaller hand towels in with plenty of room for washing. I like the automatic softener dispenser I find that very convenient. The 5 water temp settings are more than I would ever need. The LED lights are kind of cool and lets me know what operation it is doing each step of the way. Rinsing - I want a full dunk rinse of my clothes. That is the only way to really clean them and get remaining soap residue out. I was initially dismayed when I found out that only a couple of cycles (Casual Cycles) had a default full dunking rinse and the other cycles defaulted to a spray rinse. Well come to find out there is a work around to that. On the Rinse Options control choose one of the Rinse with Softener options. It will give you a full dunk if that is selected no matter what cycle you are using. After all, it would have to fill the washer in order to disseminate the softener throught your clothes, the spray would not work. You don't even need to use softener, just put some water in the dispenser (or maybe leave empty?)...So I just leave mine set to "1Rinse with Softener" on the control panel all the time to get my clothes dunk rinsed no matter what cycle I choose. So no need for you or me to fret about it. Sounds - There is a lot of debate about this it appears. My washer is in the basement which helps with noise to begin with, but.....This washer is quieter than my old one. It makes different sounds while washing than the old one did, but overall I would call it quiet. Sometimes during the operation I forget it is even running. The spin cylce is exceptionally quiet once the water pump turns off....The only time I notice it running is when the water pump motor engages to drain the water out. Then I can hear a little bit of whining....but it is no louder or worse than my old machine ever was. Operating time - It takes a little longer than my old one did. For example, a medium load using a short cycle such as Casual Light will take about 40 minutes. My old washer on a similar cycle and load would take 35 minutes, so not a lot longer. It seems to take a little longer during the fill stage at the very beginning since it swithces between warm and cold water trying to get the temperature just right according to the water temp that you have selected. This switching back and forth makes it a longer fill up but not terribly long. Locking lid - I don't find it a big deal....If you forget a piece of clothing just press the pause button, the lid unlocks and you can add the piece, then close the lid and press the button again to resume. I will say that I miss being able to watch the washer at work with the lid up which you cannot do obviously with this locking lid. That was the only way I knew my old one was not working....by seeing the agitator not moving even though the machine sounded like normal function. If or when a similar thing occurs to this new machine how would I ever know now? Cleaning - After three months of use for regular clothes, towels, bed sheets etc. I can say that it really cleans my stuff and rinses them out well too! Now to take a moment to say Best Buy gave me a quick and good delivery of this item. My machine broke on a Sunday (at least that is when I first noticed it), I went to BB on Monday after finding this machine on the internet, and had it installed that same Friday. Thanks, BB....but I also want to add that the delivery men, while prompt and courteous, didn't hook up the drainage hose into my tub according to specs....the hose was hanging too far down into the tub which could have caused a siphon problem if it touched the water level in the tub while expelling the drain water.....anyhow, it was an easy fix for me to adjust the clamp and raise the level of the overhang of the hose properly. Otherwise great delivery! Now I have a question for all of the buying community....I noticed that the spindle on mine (the agitator) feels just a little bit loose. If I grab ahold of it on the very top I can sort of rock it back and forth just a little bit. I don't know if this is normal or if something perhaps is loose in the assembly. Does anyone else notice this on their new machine? Please answer with your comments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer set. Could not be more satisfied. They both work great so far

    I would recommend this to a friend