Customer Ratings & Reviews

I am not a fan of the push buttons on this machine. Feels cheap when you push the button. I have had laundry loads that just stop mid cycle. Restarting the cycle fixes that but is annoying its happened multiple times. HE pods are supposed to be put at the bottom of the bin before clothes but I have had multiple loads that dont dissolve the pod (with the auto sensing water feature.) Fixed with deep water fill selected. After professional install the thing rocked like crazy with towels in the washer. I have made sure to equally distribute the weight as perfectly as possible to avoid loud noises and tried adjusting the bottom platforms. Cant say I would recommend.

Easy to use. Recommended by repairman due to availability of parts.

I just bought this Whirlpool washer model WTW4955HW and it was delivered on Wednesday. I started my first wash and I noticed that the agitator is not moving along during the wash cycle. Besides, there is a humming noise during the wash cycle and in between cycles, and it sounds like a helicopter ready to take off during the final spin cycle. There is also a lot of vibration during the spinning. I contacted Whirlpool to find out if this was the normal operation but they could not help. Definitely, I am returning this washer!

The machine works great. Was delivered with a dent in the front of it. Contacted B B and they gave a $20 voucher. If I had known they were going to cheap out like that, I would’ve sent it back and asked for a different one.

Ease of operation and large capacity is great! I would highly recommend this washing machine.

Easy to select options- delicate, cotton, etc and water temperatures as well as spin cycles. But unlike other washers, not so many that it takes a ridiculous amount of time. My clothes will still get clean and not damaged from wrong cycle. I hate washers that take 5 minutes just to set them. Ridiculous.

We like everything about this product except that it is recommended to do frequent hot water cycles. We would prefer to only do cold water washes. We like the fact it is gentler on clothes because it doesnt agitate.

If you are looking for a good value washing machine this is it. Easy to use, quiet enough, good size to fit into smaller washer/dryer closets.

Things have really changed since I last had to purchase a washer. I was not aware that some are sold w/o an agitator. This model does have one. There is more than enough room for a regular load of clothes. It has multiple settings and also an auto sense. I would only use that for a really small load. We've only used it a few times but the machine is great. What I found to be disappointing was the fact that at installation the people did not level it. If they are installing it, would this not be a part of the process? But I'm reviewing the machine, not them.

Bought this washer to replace an old GE unit, so it's definitely an upgrade. The washer is relatively quiet and the auto-sensing feature is great. Cycles to take a bit long to complete, but usually done in about 45 minutes. What I dislike the most is that clothing does seem to come out wrinkled, depending on the fabric.

On my mom‘s behalf( but not her words what she feels about this washer) I’m assuming that it’s pretty good because she hasn’t returned this one yet and it’s been over 3 weeks. Heavy duty washer washes pretty well

Washes great and leaves clothing feeling fresh! Takes off stains and wrinkles!

Still trying to determine if I will be keeping. Actually love how clean my clothes are, however very noisy lots of clicking while progressing through different cycles. Still not able to determine why water levels are so low on some washes.

If you're looking for a quiet or almost silent washing machine this is NOT the one for you. Although it does wash clothes pretty thoroughly, I have found it impossible to ignore the noises it makes while it's running.

It has only been a couple of weeks since we received the washer, so far so good, we are still figuring out the cycle options, we were not looking for too many option, we wanted a simple but efficient washer, I think that we found it.

This is a very basic washing machine. I like the manual washing options as opposed to the selected version on the Cabrio. Clothes also seem to wash well. I would like an end of cycle signal. I have had on 2 occasions water on the floor because the load got out of balance when washing towels. I only put 4 or 5 regular bath towels in, evenly distributed in the drum, but they still got out of wack and cause the machine to be unlevel. I've tried to wash deep water and auto sense and it still happened. Not all the time but still and issue. The machine is not a whisper quite but not a distracting loud. It's a washing machine washing clothes, doing its said job. If you prefer top of the line, don't get this machine. If you want basic, get the job done at a reasonable value, this is your machine.

Overall, a good washer. Wish could open during washing cycles and would be nice if had a quicker wash selection than one one machine. Little noisy, but ok. Seems to get the clothes clean and does not damage delicates. Have had it for about 9 months.

This washer was on the more reasonably priced side but has lots of capacity for all the clothes I wash. It does a great job. Love it!

Easy to use, very quiet and clean our clothes perfectly. Very happy with the product

Great product. Very easy to operarte, from a reliable manufactures\r that has been on the market for generations and I’m sure we’ll,be for many more generations to come. The built in features are desingned to conserve both power and water and are easy to operate. We are really very satisfied with this washing machine.