Customer Ratings & Reviews

This is a nice washer I'm surprised that it's noisy switching between cycles, but it does a decent job. I do wish it had a clock that showed "time left" so that's the reason for 4 stars instead of 5.

Replaced my old whirlpool washer. This new washer also had an agitator which was hard to find. Runs perfectly now.

If you want a washing machine that is kind of like your old one that filled completely this kind of works. I have had to learn to use only certain cycles to get the amount of water I want for each load. But you kind of get a deep fill for wash and then a deep fill for the rinse with the ability to choose a second rinse which is also a deep one. This is nice. I keep my machine on deep fill wash and deep 2 rinses. But There are only two cycles with low spin and you can’t change the spin speed. The fast speed wrinkles the clothes and you can’t shake the wrinkles out as you can when the spin speed is slower. Machine takes awhile to unlock when you pause but it does not lock until after the wash cycle which is nice. It is a pretty good machine.

It is a great washing machine. I have no complaints. I would buy it again.

Easy to use, and wash all clothes very well. High performance and quiet work.

Very good washing machine for the price. Large loads to small loads every thing comes out clean. Easy to use. The only thing I do not like is the done light stays on until the lid is opened up. I put clothes in the night, get up and put in dryer in the morning sometimes. So I do not like that the light is on all night. Other than that totally satisfied.

Had read reviews that said it was good but noisy and the reviews were right on the money. We chose it because of the size of our laundry room and it does work great; just wish it was less noisy.

This is the 2nd replacement washer plus the one I purchased originally in the last year and a half. Seeing that each of them were covered under warranty, the last two I didn't have to pay for. I'm not really enthused with this washer as it just doesn't seem to spin enough or hard enough to get all of the water out. I washed the pillows off of my bed and they came out dripping. I had to hand wring them out (which still wasn't ideal). Not too sure that I would even pick a Whirlpool again....unless this one is still under warranty. But even that was a hassle...took 7 weeks total and many phone calls. They set up servicemen to come out, gave me the dates, etc. ONLY to find out that whoever they contacted wasn't even in my state!! (So of course they didn't show up!!).They take these calls remotely so you could be talking to someone anywhere in or out of the US. Not good business to say the least!

We did a lot of ratings reviews when we needed a new washer before settling on this Whirlpool model. It is still new, but so far it is working very well. Our clothes are cleaned well. The only reason I have only given 4-stars is that the instructions, particularly those printed inside the lid, are not as descriptive as we would like. It also seems to be a bit hard on towels in the heavy-duty mode; perhaps, as we gain experience with the settings (trial and error) that will improve. Overall, I'd recommend this machine.

UNFORTUNATELY most washing machines made after 2015 do NOT allow the user to select the WATER LEVEL. This is SO FRUSTRATING. Some clothes NEED MORE WASH WATER than others,ie…Grass stained clothes need more wash water than say delicate lacy bras or ladies lacy panties. The “soil level” selection is NO SUBSTITUTE for “WASH WATER LEVEL” selection.

Good washing machine. Easy to setup and use. Cleans clothes well and doesn't knot up your clothes. The one drawback is it is very loud and clunky sounding when switching Cycles.

Good for the price paid. It was the cheapest I could find for the features i was looking for but loud when washing

Purchased this machine for my parents. They are amazed at how large this machine is inside. All I hear about is how much laundry can fit into the grand canyon of machines. It cleans well and doesn't get the front loader smell of mildew. Great machine so far. Loudness seems reasonable for a washing machine.

Nice washer plenty of room inside. The washer is easy to use and has water sensor for each load only problem I have with it is it takes forever to wash a load even a small load.

Nice machine it gets my votes clean. It is a bit loud though. I was a little concerned after reading other reviews but overall I am happy with this purchase.

Whirlpool - 3.8 Cu. Ft. High Efficiency Top Load Washer with 360 Wash Agitator - White This washer was a waste of money, bought this washer brand new April 2023 and it’s been giving on and off problems. The water level is low, not enough to cover my clothes, when it rinses it will leave my clothes soapy if I don’t put less than the recommended amount. It doesn’t spin the clothes to get out the excess water for the dryer. It started making noise a month ago as if it’s on the draining cycle even when the cycle is completed so I have to unplug it. It takes multiple tries to get it to start a wash cycle, I just don’t know what’s going on. I am sure it’s this brand and type of washer because my friend got the same washer as me a week after I bought mine and she is currently experiencing the very same issues with this washer. Now we will have to buy a new washer. This one did not even last 2 years

Excellent washer. Easy to use. Very quiet. Just the right size for the laundry room and my family. Great value.

Excellent wash machine. Very quiet and easy to use. The delivery personnel were very nice , friendly and professional. Arrived on time as planned.

This washing machine with the agitator attached to the tub is great! Strings don't get wrapped around it! Water level settings are kind of confusing but it cleans well.

Good basic washing machine, easy to use, quiet, and plenty of room for a 3 person household. Good customer service from Best Buy staff.