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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1611 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,611 reviews
  • Rated 4 out of 5 stars

    It had me at removeable agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet and has the versatility I want with the removable agitator. I want to give it 4.5 stars for its efficiency, speed, and options. I am only reducing it by one-half because I don't love the way it functions with large bulk items. I don't always think it covers the blanket even on deep fill and it won't give you that laundromat agitation on larger items. Overall I would definitely by again=)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washer. Easy to use, does a great job. However, the install was a nightmare. I have yet to hear back from a member that I requested a call from. If that could be arranged I would greatly appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removeable agitator is a win. Last machine we had did not have the agitator and it does make a big difference in getting the clothes clean. But we can remove it for comforters and bedding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had an overall good experience with this washer. I like that you can pick temp for each cycle. I also enjoy being able to remove agitator for large blankets. We have only had the washer for a few months that's why I am not giving 5 stars. Unsure how it will hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, versatile washing machine that cleans the clothes well. Slightly louder than our last washing machine but not a real issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience and User-Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Model by Whirlpool with its removable agitator offers a convenient and versatile laundry solution. Its sturdy build, excellent washing performance, and user-friendly features make it a top choice for households seeking a reliable and efficient washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your last washing machine was quiet, this is not the washer for you. It is extremely loud. I would have bought a different one if I realized this. It is nice having the removable agitator.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer, but the filling in water is different. I know newer models are set to save water and this washer will only fill up to a certain level, if you have a big load youll have to stop the washer and press faucet to fill up the washer, thats the only thing that bother me other than that is a good washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek finish, love the removable agitator! Would've given it 5 stars if it wasn't as loud as it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item bigger drum removable agitator helps so much. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a piece of garbage. We had it for less than a year before it started malfunctioning. One day, while it was running a cycle, it stopped mid-cycle. The machine was unplugged for a few minutes, and it started back up fine. The next day, it did the same exact thing, but only this time, it did not start back. We had to pull the laundry out, soaking wet, and suction out the water, the best we could. A claim was filed, only to find out it would be three weeks before a "certified" technician could come and look at it. When the technician came to look at it, that was all they did: look at it. The washer worked for one cycle while they were here, and after they left, it went back to its old ways. Save yourself some time, money, and effort. Go for another brand. Whirlpool has definitely gone downhill.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer… love that the agitator comes out… easy to use… love the different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new washing machine. The see through top makes it easy to see if you remembered to put in the Tidepod. The removable agitator was wonderful for putting in the queensize blankets and bedspread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very easy to use. I really like the removable agitator when washing bulky items. The different functions is nice as well. I have not used all of the functions so I cannot speak on everything. The gentlemen who delivered were very polite, clean and fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a satisfactory job. Not fancy like the Samsung we had to replace to get a matching set. No fabric softener or soap dispenser. The 14 year old washer we had to replace had all of that. Very basic but it works. Doesn't feel terribly sturdy and is not terribly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removable agitator. Washer is great! We also bought the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1 Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool Top Load washer is working good. It is a combination of 2 in 1 options. It can be used without agitator which gives more space to wash bulky clothes like blanket. Agitator is easy to remove and easy to put back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and clothes are very clean when finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spacious basket, the option to use or remove the agitator, and sensor that automatically adjusts the water level based on the amount of items in the washer. I also like that the washer automatically starts the wash cycle after completing the soak cycle. I do not like that there is no indicator to identify remaining time left in the wash cycle. Also, would have loved to have the load and go feature on this washer and the scrub brush. All features only offered on the larger size washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Experience at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the service was outstanding the way I was treated with respect and was amazed at how well informed your representatives so aware of the Products they were selling it made it so much easier to operate my washer and dryer yeah explanation of when my washer and dryer would be delivered and also extended warranty that are usually Do not purchase I did purchase I will definitely purchase all of my major appliances at Best Buy

    I would recommend this to a friend