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Customer reviews

Rating 4.3 out of 5 stars with 1491 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are positive about the Cabrio 4.8 Cu. Ft. 26-Cycle High-Efficiency Top-Loading Washer's large capacity, quiet operation, cleaning ability, and ease of use. Many also appreciate its price and size. However, some customers have expressed concerns regarding the spin cycle's tendency to wrinkle clothes and the lack of an agitator, which some feel impacts cleaning performance. A few also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,491 reviews
  • Rated 2 out of 5 stars

    Doesn't Clean Very Well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of a Top Loader without an agitator was pretty cool, but it doesn't work in reality. The Large capacity is all this washer has going for it, except the cool touch screen. The "Quick Wash" is the fastest setting at 45minutes... but your clothes won't come out completely clean. I have to always use the "Deep Water" setting in order for the clothes to wash properly. Those loads take 108 minutes. You definitely can't just throw a load in real quick. You have to make sure the center is completely open (as if there were an agitator) AND the clothes must be evenly distributed in a ring, lightly on top of each other. If you want to give teenage boys more steps to skip and mess up, buy this washer. If I could do it over again, I would buy a Speed Queen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good initial buy for a washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as mentioned. Machine has plenty of wash/cycle options to choose. Overall, a good buy as a first washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy we chose this washer. you don't have to select water level for the size of the load. Just add the clothes and the machine adds the proper amount of water for the load. Great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer. Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning 2 front loader washers, Both Garbage.(Samsung & Electrolux). This Whirlpool top load washer is easy to to use. No vibration & Quiet. It handles all size loads with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great middle of the road unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great for the mid price mid option for a family of 4. The options are plenty and the operation is quiet. This looks great too. Clothes seem to be clean as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice in function & appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & modern controls. Sturdy machine, heavier than my previous washer. Only issue was balancing it. The feet do not adjust as much as my older model did. Still, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. This was a Maytag replacement that died on us after 6 short years. I hope this one will live long years just like the other whirlpool we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugging urges for me yes but I’ll let them be safe drive home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the washer and dryer for a few days, but so far they are great. They were delivered and set up by geek squad, who were on time and very professional as they did their job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Terrific Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes washer broke down after nine years. When I visited my local Best Buy to shop for a new washer, I was not used to seeing the high efficiency washers without the center agitator pole. I researched several different brands, read the online reviews including the reviews from a popular consumer magazine. I narrowed my selection down to this Whirlpool Cabrio 4.8 cu.ft washer since it offered the best value. The touchscreen is very intuitive. It's got more functions than I will ever use. Buttons light up in blue when selected. Wash times will vary depending on the functions you choose, but expect significant wash times in excess of one hour. Sensors automatically detect the load size. Gone are the days of manually selecting small, medium, and large. So how does it perform? I was able to place my king size comforter in the 4.8 cu. ft. tub with no problem. Clothes come out clean. At its highest spin setting, clothes will be wrinkly but very dry, thus decreasing dry times in the dryer. The washer is not loud at all. In fact it is very quiet compared to the old washer I had. The label on the washer proudly bears the 'Designed, Engineered, and Assembled in the USA' label. I've had the washer for two months now, so far so good, but time will tell how durable it is. Overall, I would recommend the washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stains clothes; won't fully rinse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get this super-efficient washer. But - major issue is that it won't rinse off soap suds. It stains all my dark clothes (see photo of my nice work clothes ruined). So I now need to wash those by hand. I've had efficient washers before, always use HE detergent. Disappointed with this unit; can't wait to replace - hope Whirlpool improves the quality of its products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      SurfCity46, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (SurfCity46), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Had looked on consumers and other stores and this was the best for the money and made in Ohio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine is quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually found this as an open box but it was really nice. I usually read reviews before buying but this was worth the money. The tub is spacious and quiet. I love the digital screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little loud and Tends not to eliminate fuzz after washing.The price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning a defective unit. The second one works perfectly, my wife likes that it automatically senses the amount of load and adjusts the water acordingly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is not bad but you cannot put too much clothes in at a time maybe half way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer after having a GE top load with aggitator, it did not last 2 years, so far I love this machine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First cabrio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard cabrio were good washing machines, and they are. So far so good. The controls are easy. The timer function is a great way to add an extra load to the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer broke and we needed a good washer for lower price. This model has exceeded my expectations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best friend has same machine and has never had an issue; I have done 9 loads of laundry and had a technician come out three times. Quite a difference in experience! Yesterday he replaced a part, but it is still making the same sound/noise when agitating (if I could add a video I would...it sounds like a roller coaster cranking up the cars to the first drop...and that is not a fun sound). I find it hard to believe that it is "the nature of the product". I bought new, and expect a quality product. I am not going to be happy if technician is going to have to continuously come out because it is faulty. (I was told sometimes it is personal preference and subjective. I don't think any customer would think the sound is "ok".) Additionally, of the few loads I have been able to do, sometimes I notice dried/stuck on detergent, but only on a few clothes each load. Machine looks nice. Wish it were a better experience.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JeMS, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand