Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Cabrio 4.8 Cu. Ft. 26-Cycle High-Efficiency Top-Loading Washer's large capacity, quiet operation, cleaning ability, and ease of use. Many also appreciate its price and size. However, some customers have expressed concerns regarding the spin cycle's tendency to wrinkle clothes and the lack of an agitator, which some feel impacts cleaning performance. A few also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,491 reviews
  • Rated 1 out of 5 stars

    think twice not worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was as load as a train. It didn't clean clothes after 2 washings sheets came out dry in lots of areas! Drain hose needs to be redesigned water leaked from the back and didn't stay attached to back, Total waste of money and time!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 2 out of 5 stars

    It's broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years and 3 months and it won't spin the clothes.. Ugh!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I'm not real happy with this machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does not clean my clothes or comforters well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this machine at all. Never get a cold water rinse, don;'t like the abuse my clothes are taking. Don't like that it dictates and I have no say. Hoping to sell it and get a machine with an agitator. Guess I'm just an old fashioned girl.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Lizb
      Thank you for the review. We are sorry you are not satisfied with the design of your washer. We do make many other models with varying designs and functions. Please feel free to contact us at 800-253-1301 of you have any questions. We are available from 8;00am-8:00pm Monday-Friday WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst washing machine I have ever used. Even though it was brand new, My wife and I still had to rewash every thing as the lint that was on the clothes was to much. The machine cleaded the dirty clothing fine. But would not remove any lint, Even with a 2nd rinse. Every thing had to be rewashed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day I received this washer it started sounding like it was about to take off during the spin cycle. It was only my 3rd load. I tried to redistribute the towels and even took many of them out. That didn't help. I was still in the full refund window and exchanged washer and dryer for a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Timer went bad after less than a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just glad it was still within the warranty period.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Trevor, Thank you for your review.

      We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.


      We look forward to your reply. WhirlpoolBrand

  • Rated 2 out of 5 stars

    not a great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my washer is very noise and loud with a full load of clothes

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    best buy delivery and installation snafus

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and installation services were through a best buy third party. the installation was atrocious and required hiring a plumber to resolve installation issues appeal to the instore staff resulted in acrimony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love the washer. So glad I picked the one I did

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven, our salesman was outstanding He spent a lot of time working with us and explained in detail how the washers we were considering worked. Will definitely be back when we need other appliances and will definitely ask for Steven Also very happy with the delivery staff.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Broken after 2 years of residential use.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called service man to repair it. The price they offered was more than $700. I don’t understand why appliances were made so fragile these days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Rinsing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does not rinse clothes well at all. There is usually always soap residue on most clothes and we have to run through another cycle without soap to remove the residue. We have tried liquid and pod soaps of different brands, but the residue still appears.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get a new washer and I didn’t want to spend a lot. Well, bought this and it was awful! Go back in and this washer is gone. In a matter of days! They discontinued it and were no longer selling. Would have been nice to know that!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Wilma, We manufacture several different models with various feature and accessory designs yet will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. Thank you, Whirlpool® Social Media Relations Team WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does not get all of the laundry detergent out of your clothes. I have to rinse and spin again. Would not recommend this washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy. Doesn't get clothes clean. Had less than 2 months and the clean washer lights up after 2 weeks I had to clean it, now lights on again and I wash 3 loads again. I made a wrong choice on this set I purchased.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been 18 months before this machine started acting up. Giving weird errors and making strange sounds... would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am not a fan of high efficiency it does not use enough water so seams like i got to do smaller loads and even do twice the beater bars need to be brought back

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello,

      Thank you for the review. We are sorry you are not happy with the design of your Washer. We will document your concerns in the appropriate manner. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. For the price, it holds more than enough. The inside of the washer is larger than I thought it'd be. I washed weeks of clothing and towels in one load, no bunching. I love the digital/touchscreen options. Installation was quick. I have an older home so the washer and dryer are located in the garage. Still, the noise level is minimal and you can opt to have it ring at the end of the cycle or not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews I read are incorrect. This washer does not wash clothes very good. Leaves residue on all my black clothes. Not happy with it at all.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Sold me a non working washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up Assured it was new just no box . Got it home did not work. Had to drive 45 miles back to return

    No, I would not recommend this to a friend