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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 346 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 4.0 Health and Fitness Tracker's sleep tracking, battery life, and comfort as its most valuable features, with many praising the accuracy of its data and the user-friendly app. However, some customers express concerns about the cost of the subscription and the lack of a screen and built-in GPS. The device's lightweight design and convenient charging method also receive positive feedback. Overall, the product's strengths lie in its comprehensive health data and comfortable wearability, while its subscription model and limited features are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 346 reviews
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt keep it look. Didnt like the feel of the device. Wish i would have but for now ill stick to the fitbit

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hello there and thank you so much for your review. We appreciate you giving our WHOOP 4.0 a shot and we are sorry to hear that it did not work out for you. If you have any questions or you would like to share any more feedback about the WHOOP 4.0 please feel free to reach out to us at support@WHOOP.com. Thank you again for your review, we highly appreciate it and we hope you have a wonderful day. WHOOP

  • Rated 5 out of 5 stars

    Clock watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the fitness coach in his daily workouts

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thank you so much for the review, we greatly appreciate it. If you would like to learn more about WHOOP and the data it can track, be sure to check out some of our podcasts and articles located at https://www.whoop.com/thelocker/. Have a great day! WHOOP

  • Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fitness focused application shows my personal gaps

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thank you for your review! WHOOP data and coaching will give you all the insight you need to make meaningful changes in your daily routine. Visit whoop.com/thelocker for all the latest features and updates from WHOOP! WHOOP

  • Rated 5 out of 5 stars

    fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ...........................................

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      We're glad you are enjoying your WHOOP experience! Stay on top of the latest from WHOOP such as podcasts, featured articles, and new features by visiting whoop.com/thelocker. WHOOP

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a whoop member since 2018. Would recommend!!!

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thanks for being a loyal member and WHOOP advocate! WHOOP

  • Pros mentioned:
    Battery life, Comfort, Sleep tracking
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Whoop there it is!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where fitness tracking has more and more of a focus, especially in the wearables market, look no further then the Whoop 4.0. The Whoop 4.0 provides some of the best data driven analytics based off of sleep, daily heart rate, skin temperature, respiratory rate, blood oxygen, RHR, HRV and so on. Now, you might ask, why is all of this data so important and I why do I need it? Well let me give you background context first. I am not an athlete, I occasionally do cardio (3x a week) and I wanted to use the Whoop to understand my body. I wanted a fitness tracker that does more then what every other tracker does. I didn't want to just track my HR, I wanted to analyze myself. If I had a poor nights sleep, had a glass or two of alcohol, too much coffee, worked out too hard, etc, I wanted to understand how I can improve and not just think about it. The whoop has helped with that in every single way. Wearing the whoop 24/7 affords constant analytics and also has increased my sleep. During the night the whoop takes constant readings and gives you your respiratory rate, blood oxygen, RHR, HRV, Skin temperature, how much time you were awake, in light sleep, in deep sleep in REM. Not only does it give you this information in the form of numbers and graphs but it explains to you your restorative sleep and uses an algorithm to determine how much daily strain you can endure for whatever the day might bring you. The whoop also allows you to use pre selected journal entry points, especially for things you would never think of and uses those in the algorithm to see how it positively or negatively impacts your HR, etc. For instance, if a dog or a cat sleep with you in bed, alcohol, Covid-19 symptoms, consumption of dairy, intermittent fasting, work video calls, hydration, etc. It is extremely comfortable and you don't know you are even wearing it. Whoop also sells different band options that look very nice and sleep. In my 30 days of ownership I have actually convinced two other people (an ultraman fanatic and a casual workout fan) to purchase the device. In just 30 days of wearing this device, it has not only done what other fitness tracking brands don't do but it seriously changed how I go about my day and care for my body. It is more then a tracker but it is a mindset to better your body, and I am using it as my guide.

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thank you for your amazing review. You hit on a key point and benefit of WHOOP - it's a tool that can be used by anyone to understand your body and trends and provide insight to help you make better decisions in your daily routine. WHOOP is not just for elite athletes. Congrats on your journey so far and keep up the great work! WHOOP

  • Rated 2 out of 5 stars

    Cannot wear this overnight to get sleep tracking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is made to be worn over night for sleep tracking, unfortunately it would cut off my circulation and wake me up in the middle of the night. I have a friend who had the same issue with it cutting off circulation.

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hi there! Thank you for your review. This is definitely not the experience we want our members to have and we would be more than happy to help! Please contact us via email at support@WHOOP.com so that we can investigate this matter for you more closely!
      We look forward to resolving this for you soon. Have a nice day! WHOOP

  • Rated 1 out of 5 stars

    Abysmal customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tech and the app. Used it daily for 90 days straight. But then it stopped syncing and the customer support was abysmal. Felt like a Kafka novel. Been a week and still nothing from Whoop. Totally unacceptable customer support, particularly given I'm paying a subscription service. Looking at other options now but be aware that if you buy this product you will be on your own if things ever go wrong.

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hi there! Thank you for bringing this to our attention! We are terribly sorry to hear that you are having trouble with our support team. We have passed this along to our internal team for review as we are always looking for ways to improve.
      If you still need assistance, please call us at (833) 948-0566. We have agents available to assist 7 days a week from 7 AM - 7 PM EST.
      Thank you again for your feedback. Have a nice day! WHOOP

  • Rated 1 out of 5 stars

    Whoop 4.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and never even opened it. I heard some bad things such as how long it takes to unlock certain metrics. And seeing as it’s a subscription based unit, it feels like a scam to get people to continue with a subscription to get the full value of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 1 out of 5 stars

    Better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly stayed connected to my phone battery life wasn’t the best was bigger than expected and a hassle to take off and put back in and the stats it would send were delayed and really not with the money would recommend an Apple Watch!

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hello and thank you for the review. We greatly apologize that you have not been having a great experience with your WHOOP at this time. We are more than happy to help you out. You can give us a call at 833-948-0566 to speak to one of our amazing membership services representatives, send a chat request through the WHOOP app or send an email to us at support@whoop.com. Again, we are more than happy to help out with any issues you may have come across. Thank you and have a wonderful rest of your day. WHOOP

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    whoop whoop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you we are loving this device, it is comfortable and is even shower proof.

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thank you for your review and thank you for bringing up that the WHOOP 4.0 is waterproof! The WHOOP 4.0 sensor is IP68 dustproof and water-resistant at depths of up to 10 meters (roughly 32 feet) for up to 2 hours - so you wan continue to capture your data with zero interruptions. WHOOP

  • Rated 1 out of 5 stars

    Data takes days to sync

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the whoop band for a few days now and it is constantly stuck on syncing. Data from the previous day has been "catching up" (app parlance for syncing" for a good 12 hours. I attempted the troubleshooting steps which involve rebooting, unpairing, and re-pairing to no avail. Will return for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky. And battery doesn’t last long. Max 3 days if not being used. Would love if it had a little area For time

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hello! Thank you for your review. We are very sorry to hear that the battery life is not lasting the 4-5 days as advertised, and the size is less than ideal. This is definitely not what we want for our members and we would be happy to resolve this for you! Please contact us via email at support@WHOOP.com or call us at (833) 948-0566. We have agents available 7 days a week from 7 AM - 7 PM EST. We look forward to hearing from you soon! Thank you for being a valued member of the WHOOP Team! Have a great day! WHOOP

  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    Expensive membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the membership is bit expensive for similar data we see in other trackers

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hello! Thank you for your review! We are very sorry to hear that you found the WHOOP membership to be too expensive compared to other devices. We genuinely appreciate your feedback as we are always looking to improve as a company.
      If you need any assistance or have any questions at all, please do not hesitate to reach out to us via email at support@WHOOP.com.
      Thank you again for your review. Have a great day! WHOOP

  • Best Buy Employee

    Rated 2 out of 5 stars

    Ugh

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and I got these as xmas gifts for ourselves and they're junk. Quit syncing to our phones/app not even a month in, for BOTH of them. The watch itself was such a pain to take on and off, too. Save your money and get a fitbit.

    No, I would not recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Hi there! Thank you for the review. We appreciate you bringing this to our attention, and we truly apologize for the issues with your WHOOP memberships. We are more than happy to help resolve this. You can give us a call at +1-833-948-0566 to speak to one of our amazing membership services representatives, send a chat request through the WHOOP app or send us an email at support@whoop.com. Again, we apologize for the inconvenience. Please reach out - we’re happy to help. Thank you, and have a great day! WHOOP

  • Rated 1 out of 5 stars

    Cheap product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band died after 2 weeks, called Whoop and they acted like this happens all the time. They are apparently sending me a form to fill out to get a new one...what a joke, lasted 2 weeks?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to great and $200 extra dollars a year for somthing that expensive its not worth it.

    No, I would not recommend this to a friend
    • Brand response from Member Services
      Posted .

      Thank you for your review. Because WHOOP is a membership, you can enjoy new features, enhancements, and constant innovation without buying new hardware. WHOOP

  • Pros mentioned:
    Battery life, Comfort, Design
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Can I get a Whoop, Whoop?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whoop 4.0 Wearable Fitness Coach is an improvement in technology and reduction in size from its predecessor the 3.0. Bringing technology and fitness together in a unique way, Whoop isn't a fitness watch, but rather a fitness partner to help you gain insight and results in your journey. Offering up to 5 days of battery life, the Whoop 4.0 allows you to wear it all day and night to ensure you are getting the most data for your reference. Know how much strain you are putting on your system during a workout or just at work, learn about your sleep patterns and get notified when you need to head to bed for optimal recovery. I found the Whoop 4.0 to be a nice alternative to my typical fitness watch which required charging every night and I miss out on my sleep cycle data. The Whoop never misses a beat when it comes to my sleep and schedule. I did find the app to be a bit overwhelming to use and a bit underwhelming on the user experience, thus my 4-star review. Trying to navigate to the right slide/level of the data is a bit frustrating and I found quicker answers on the website over the app. PROS - Whoop's technology, innovation, and fitness awareness - Design and comfort for all day/night wear - Easy, adjustable band for any type of work out or sport activity - Long-lasting battery life for several days of use between charges - App and website access to data CONS - I am not a big fan of the app as compared to other fitness brands. It could be made better and quick access to data.

    I would recommend this to a friend
    • Brand response from WHOOP Member Services
      Posted .

      Thank you for your review and we're happy to hear that WHOOP is helping you understand more about your sleep, recover, and strain. To help understand a bit more about the app, please visit support.whoop.com where you can learn more about product setup, coaching, data and a number of other topics. You can also visit whoop.com/thelocker for articles and podcasts that might help you understand the data that WHOOP provides and how to use that data to influence your every day routines. WHOOP

  • Rated 2 out of 5 stars

    MID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced, only got because of a discount. But app is bad, not worth it. Returned

    No, I would not recommend this to a friend
    • Brand response from Member Services
      Posted .

      Thank you for your review. Because WHOOP is a membership, you can enjoy new features, enhancements, and constant innovation without buying new hardware. WHOOP

  • Rated 1 out of 5 stars

    Whoop Doesn’t deliver to my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t find it that useful. Battery gets drained easily. Step counts inaccurate. And honestly too expensive

    No, I would not recommend this to a friend