Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 680 reviews

Rating Filter

64%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 680 reviews
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great. The contractor that came to perform the Install they we're not so great. Fortunately we had to reschedule our Install and was sent a different technician. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and geek squad are working for the new cemera very good service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad is no good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope not at all, more damage than good, mess up quack

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a really amazing job with the camera setup. Really recommend the cameras and the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purely professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my cameras and did a great job neat wiring and precise hook ups had cameras up and viewing that same day of the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peemier Sound the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly and all my questions were answered so that i could understand them a very pleasant experience. Ryan Lindsley 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like service when i call & i go in store they help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who performed the install was very professional and courteous

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech came earlier than expected which was great explained everything to me . Very professional. Veey satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with the installation of the security cameras and the installer was great and very professional. He answered all my questions to my satisfaction. Two thumbs up!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They never came out to install our wired cameras!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never came out to install cameras. They rescheduled our appointment so many times we just gave up and told them to not worry about coming out to install we would do it on our own. Do not put on our account that your service was completed because it was not!!!! Would not recommend to anyone!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My cameras still dont work- a month later basicall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cameras still do not work. I have called multiple times get This re. scheduled and get people out every time they get out. It does not get fixed correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a wired camera system and knew we didnt really know what we were doing so we paid for Geek Squad to install it. The Geek Squad guy came and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my security system quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents swapped out my old security system and replaced it with a new 4K system. What a difference. The new system puts the old one to shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Arrived in timely manner and utilized management techniques that were exhibited as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the sixth location I have had security cameras installed at. Every time I have used geek squad and have no issues at all. Completely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was honest about why they could not do the install. He was also on time and respected my time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caneras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, prompt did a fantastic job.....Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras installed successfully!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation. Very clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    YOU DO NOT VALUE YOUR CUSTOMERS!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU TOOK MY MONEY, NEVER COMPLETED THE INSTALL SERVICE YOU KEEP GIVING ME THE RUN AROUND. I GUESS I AM GOING TO HAVE TO FILE A COMPLAINT WITH CONSUMER AFFAIRS, THE BBB AND TAKE TO TWITTER, AND FACEBOOK,

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.