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Customer reviews

Rating 3.5 out of 5 stars with 679 reviews

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64%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 679 reviews
  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been so frustrating dealing with you guys. 2 of my camera are not working properly, I called numerous times and scheduled appointments, no one ever showed up or called.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well the cameras seem to be good ………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Cameras up 400$ but there up Now!!!!!!!!! ‘N

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tongo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good. No issues with them. The service is professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came was helpful and did a neat and clean job was happy with the result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing the cameras to cover the areas that I wanted to observe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team for very great. Product looks nicely and professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TVs in a timely manner! Fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them because they were on sale and I wanted something I can have on all day and look at so I had them come and install but they wouldn’t install because my hoMe was a 2 story had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CUSTOMER SERVICE AND QUICK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REP INSTALLED CAMERAS QUICK AND VERY KNOWLEGEABLE THEY DESERVE A RAISE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and knowledgeable came back out and made minor adjustments as well on next day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont bother hiring geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unprofessional service from geek squad. I practically had to beg them to do the job AFTER 9 months since i paid them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our wired security system professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast and professional service. Was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my all cameras the way I want it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They Couldn’t Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we asked several times if we had bought everything we needed and the employees kept insisting “Everything you need is in the box”. When the tech got there, after waiting 2 weeks for the soonest appointment, he advised that we were supposed to have an electrician extend outlets.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for this feedback. Camera systems are becoming increasingly popular, and although in many cases, the required parts to operate the device may be included, that does not mean every home is readily prepared for installation. Asking those discovery questions when working with Clients during the purchase is important to ensure the installation runs smoothly, and I am sorry that did not seem to have occurred during your visit. If you need to schedule another appointment, please call 1-800-433-5778.

  • Rated 5 out of 5 stars

    Swann Security Cameras are User friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is security system is meeting all of our daily concerns. Great Performance !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. Looks very nicely and professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very friendly and knowledgeable. He was on time to the appointment.

    I would recommend this to a friend