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Customer reviews

Rating 3.5 out of 5 stars with 679 reviews

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64%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 679 reviews
  • Rated 1 out of 5 stars

    Not Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month and product still doesn't work, time to wash my hands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and respectful people knew just where to place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own IT staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great responsiveness. Quality craftsmanship. Great people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad did not install my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up but suggested to get someone else to install.Tried to sell me wireless cameras instead.My local guy installed it without any issues at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras, great for my business. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Geek squad did am excellent job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not put the camera were I wanted they said the wire is not long as the wires was 100 ft long. The should be at my home at 7.00am they come at 2.00pm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GeekSquad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad team that came to install my security cameras were not professional whatsoever as their work does not reflect the high cost they charged me. Would not recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was very quick and simple to do if you knew about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great and very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad program my phone to my cameras. Thanks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still doesnt work right. I have spent too much money on the cameras. I think I was mischarged. I also paid for total tech support but don't think it saved me anything. To date, still having trouble and system does not work right

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking a moment to share your thoughts with us. We want you to be happy with your purchases and the services that go along with them and we regret that doesn't seem to be the case for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay did an excellent job hooking up cameras. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the cable extenstions wire install perfect .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cable install is perfect awesome job.the system works excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Installation service from Geek Squad and third party vendor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the geeks install my cams ... they are the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not complete, not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision not working on 3 cameras and FINALLY got GEEK SQUAD to come back and check the wiring -which they really didn't do. They stayed maybe 20 min. just to switch the plugs and tell me if that didn't work I need to contact SWANN

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Security cameras are becoming quite common, and having night vision functioning on them would be extremely important. I am sorry to hear you are having issues with the equipment. If Geek Squad installed the system for you, please call 1-800-433-5778, where an Agent can work with you on this concern.

  • Rated 5 out of 5 stars

    Service 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor was awesome and did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night owl wired cameras are the bomb! Works well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled on me twice and when I initially called I was passed around to three peopl

    No, I would not recommend this to a friend