Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,402 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This Xbox is powerful and has great memory storage. Plus it’s sleek in comparison to the regular Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My husband loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband because his old X Box wasn't working as it should. He said that the graphics are better and it loads faster than his old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Box o' aeswome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to pick up this version since it was a great deal and I want to play Session since only xbox is getting it for now. Never owned an xbox in my life, mostly a playstation guy. Been buying old 360 games to play on the One since they're back compatible. Kinda bummed that you have to download 360 games and can't play directly from disc, didn't know that when buying. I was able to get everything set up with no problems and learning the xbox os was pretty painless. Hope they continue to support and put out more exclusives for the One.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this item if you own a 4K capable television. The One X produces native 4K games (red dead redemption 2) that is absolutely gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great device with several options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device that has great graphics and fast loading. Games are so fun to play and the additional features make it just even more entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is the best one yet. The 1TB is much needed these days with technology advancing rapidly and this new machine provides that and more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for agreeing that Xbox One X is the best Xbox yet! 1TB should provide plenty of space for most gamers, but if you need extra it's possible to add an external hard drive, too. We hope you have a great time with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Xbox one x bundle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle to replace my old Xbox . The games look amazing on a 1080P tv .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robert,

      Congratulations on upgrading to Xbox One X! We're glad that you're noticing a big difference in graphics on your 1080p TV, and hope you're also enjoying the benefits of faster load times and steadier frame rates. Have a great time with your new system!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great looking and running system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my original Project Scorpio Xbox One X. Much queiter and love the color! and BFV is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better then my xbox elite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 years, got a new machine. Works great. Only bad thing is how much memory games and updates are. Get the 1 terrabyte and do yourself a favor

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying your new Xbox One X! If 1TB of hard drive space isn't quite enough, we recommend investing in an external hard drive for more storage space. For tips on how to hook it up, go here: https://support.xbox.com/en-US/xbox-one/console/manage-storage

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant on spending the $500 for the Xbox but the quality and graphics are worth it. Upgraded from the original Xbox one and can’t complain!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Marco,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying its exceptional graphics quality and power, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I upgraded to the X from the S. It’s well worth it you have a 4K television for it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome distraction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best system I've owned. Always owned playstation but the associates convinced me on switching , and turned out to be a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best there is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one x, the battlefield edition is awesome looking, it's gray to gold. Also, dig the all gray controller. Games look amazing in 4k.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      Thank you for sharing your love for Xbox One X! We're glad that you're enjoying this bundle's unique design and how amazing games look in true 4K. We hope you continue to have an awesome time with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my new Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Microsoft fan then you won’t want to miss out on a gold edition Xbox looks sleek and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No problem after 3 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for almost 3 years for hours almost every day and havent had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool looking XBOX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX does what it is supposed to but, for me, the best part is the color scheme. It goes from as dark gray to a gold. IT'S VERY COOL LOOKING!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was a fantastic purchase. The graphics and interface are unbelievable! You will not regret this purchase if you decide to make it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X as a regret-free purchase! We're glad that you're happy with its amazing graphics and interface, and hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox one x, , it is a very good quality system, I have always been faithful to xbox systems and with this I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is too many good things to say about this counsel. If your unsure whether to get a PS4 or Xbox one. Do yourself a favor and buy the XBOX!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to other gamers! We're glad that its performance has been amazing for you, and hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gift For The Sports Gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for Christmas and he loves it. The graphics are amazing! He plays all of the games with his friends on XBox Live.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much your son is loving his new Xbox One X. We're glad that he's enjoying playing games online with friends (as well as the system's amazing graphics) and hope he continues to have a lot of fun with his new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft