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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 428 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are positive about the extensive gameplay, impressive world design, and compelling story in Xenoblade Chronicles X: Definitive Edition. Many praise the game's overall performance and the sheer amount of content available for exploration. The expansive world and enjoyable exploration features are frequently highlighted. However, some players express concerns regarding the game's leveling system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 428 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great game but bestbuy false advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game but one star for bestbuy for advertising promotion for preorder and not receiving it once it was shipped out and delivered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage customer service. Never got the online only preorder and they basically said it didn’t exist and I couldn’t be helped. And “maybe I could get something in store” my closest store is 40 miles away for a possible supposed free thing. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pre order from best buy. If they run out they dont tell you. They just gasslight you and say its not there or wasnt with your order. You wont know until your package gets to you and therefore it means you cant pre order anywhere else. Real scummy Best buy. Be more transparent! You know how many orders you have available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don’t pre order from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is good but never got my pre order bonus terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive preorder bonus. Box was scratched up, yet it was covered with the standard plastic. I thought it was just cardboard debris inside the plastic, but once opening the plastic it was the case and artwork itself was scratched up. The cartridge was missing from the box too. So I ended up not only getting the preorder bonus or the physical game cartridge, I just received a damaged plastic box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy shenanigans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is great. But as many others have stated, the pre order bonus never came. After reading other reviews i decided not to even bother trying to get it because everyone was being told entirely different things about why they never got it. TLDR dont preorder from beat buy because they don't deliver on what was promised

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bonus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game is ok but I never get the bonus that was offered for pre order the game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Preorder bonus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy advertised a preorder bonus and then didn't have enough. Doesn't sound like they going to make it right for their customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive the advertised preorder bonus at time of purchase and Bestbuy deleted my original review. Shame on Bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Preorder lies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No preorder bonus. Bestbuy has deleted most of the reviews saying this, so posting again. Had about 40 1star reviews before Bestbuy deleted most of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pre-Order Bonus is a Nonexistant Scam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-Order Bonus never showed up. Scam, done buying games from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo continues to censor their JRPGs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Definitive" version but still contains the changes and censorship of the original US version. Doesn't seem any of their JRPG series are safe, with Fire Emblem and Bravely Default having had similar issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertizing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is a failure!!!!!!!!!!!!! They stole the preorders!!!!!!!!!!! Game is awesome but best is full of !!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awful. Did not receive poster if pre-ordered game

    No, I would not recommend this to a friend
  • Pros mentioned:
    Exploration, World design

    Rated 5 out of 5 stars

    One of the best games on Switch.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most impressive open world designed in a video game to date. The creativity and the sense of scale makes planet Mira an absolute wonder to explore. The progression system of missions and eventually earning your Skell adds multiple layers of what is possible in exploration.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Play this game immediately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is excellent. Great story, combat and characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of my favorite games of the year with such a vast open world and a great selection of characters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is amazing, my first instalment for the series and am already hooked Would recommend if you want to try this series out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remake, definitely better quality than the original and the new content has been solid so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't Recommend Enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a fantastic game and a blast from the past as far as remakes.

    I would recommend this to a friend