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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-307 of 307 reviews
  • Rated 5 out of 5 stars

    GreT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. Currently used for a garage door so does what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Smart Lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and it’s nice to upgrade my lock!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy a Yale Lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk- less than 3 months old and broken already. Warranty coverage is nonexistent. Buy a Schlage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BELOW STANDARD, ANOTHER AWAFUL PRODUCT THAT STOPS JUST ABOUT EVERY OTHER DAY. i HAD TO RETURNED IT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. The app is terrible. Can’t even log in to set up. No verification code being sent. Returning immediately. If you want to waste your time buy this if not there are plenty of other options that don’t require a blood sample to log into the app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find a different lock!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three of these locks. The keypads stopped working on all of them within the first month! Yale customer support was not helpful at all and refused to replace their faulty devices even after they could not get it work.

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      Our support team will gladly assist if the keypads are deemed defective. Please contact us at support@yalelock.com and we will be able to further assist.

  • Rated 1 out of 5 stars

    Doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, work good for a month after that wont work at all

    No, I would not recommend this to a friend