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Customer reviews

Rating 4.4 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 365 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale look

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great lock for the price. I would recommend for your next lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is really easy. App works great. Lock is nice quiet and extremely solid. Highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good, go with a different brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has a really great track record as a lock company. As an actual lock, this thing works. As a smart lock? Absolutely forget about it. Had it for less than a year and the wifi receiver kept going through batteries like no tomorrow. On top of that, one day the smart functionality just stopped working altogether. I think i reset this thing like 5 times in the brief time i had it installed in my door. THANKFULLY i have bestbuy totaltech. Took it over to have them look at it and they just gave me the full price in store credit for it. That is why i gave this a 2 because Bestbuy actually honored the warranty I purchased and I was able to get a different lock. I had gone through some support steps from their documentation but they apparently need to be within a few feet from a Wireless antenna. Obviously that is not feaseable in all houses so this is pretty irrelevant and a bad design flaw. I would NOT recommend this lock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to use and easy for the kids to operate

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Yale Smart Front Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use a code for people to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok. Simple to operate. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easily replaced the standard deadbolt on the door. Works great and have no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, little to no issues that truly matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The smart sensor to see if the door is locked or not does not work, at all, like some other reviews mentioned. But, that's the least important feature that we were looking for when buying this unit, so it matters not. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect when you are not home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Yale door lock as i had to travel in an emergency. I needed to give access to an number of people to help care for my dogs while i handled the emergency. Everyone got a code and if the code for some reason did not work I would unlock the door from accross the states. This is the best thing i could have found for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great abd reliable smart lock. Works great with apple ecosystem and google

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional. Big upgrade to the old generation and install was much easier than previous one too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yale lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fine looking lock and works well. However, it was not easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    As expected, I have 3 now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, this unit has the key and keypad. Having the key is a lifesaver for an AirBNB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best keyless door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product! I purchased for rental property and love it so much I purchased for my home as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install. Would 100% recommend. I enjoy the fact that it connects to apple Home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, sleek, easy to install, practical, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I would suggest getting a professional to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works well to lock the door and open it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My entrance ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really easy to use Mi gilrs love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Analyst

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is a solid product. Would recommend this lock.

    I would recommend this to a friend