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Customer reviews

Rating 4.4 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-366 of 366 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not As Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long, it always disconfigures, and disconnects from wifi. i do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Android Compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of ownership, Yale Locks are no longer compatible with Android devices. Customer Service recommends getting an iPhone to resolve this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTE TRASH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute TRASH! Lock failed conveniently right after the 1yr warranty was up. Terrible customer service and terrible company who does not back their product I should have stuck with my schlage locks. $300 paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute TRASH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute TRASH! Lock failed conveniently right after the 1yr warranty was up. Terrible customer service and terrible company who does not back their product I should have stuck with my schlage locks. $300 paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale smart locks are the worst. I bought three and they say they work with Apple home but it is impossible to get them working with bluetooth. Save yourself and wait for a different brand to support matter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesnt last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condensation get inside the device and from that point problems every other day

    No, I would not recommend this to a friend