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Customer Ratings & Reviews

$169.99
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Customer reviews

Rating 4.4 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the product's ease of use, straightforward installation, and reliable overall performance. The accompanying app, keypad functionality, and Wi-Fi connectivity are also frequently praised. However, a notable concern among users is the battery life. Some customers have also reported issues with the auto-lock feature and calibration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 374 reviews
  • Rated 5 out of 5 stars

    Overall great choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, easy to set up profiles on your Home app. Bluetooth auto-unlock works very well, depending on when your phone picks up the connection, makes it much easier when your hands are full. Auto locking feature is also great if you’re in a rush, but the one touch lock makes it so you don’t have to rely on it. Battery life varies depending on use, I’m only on my 3rd set in about a year, back up key makes it worry free if you don’t have any on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look looks great and easy to install can be added to your google home app without a hub

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Upgrade for a Deadbolt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new home and decided to get this to replace a very outdated deadbolt. Install took ~ 2 hours, though some of that length was due to having to find tools through moving in. The instructions given were very clear, the booklet included a ruler to help gauge which screws to use, and there were also videos to watch if needed. It's worked perfectly, giving us some great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Easy action

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!. Easy to use and set up, works with both Alexa and Google, and works very well on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent update an already solid home lock.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Easy to use. Connectivity had no issues. It took a little bit of work to install it in my door, but honestly this is one of the best Yale lock in a long time. I was looking at this one or the one with the fingerprint reader, I work in tech and bypassing a fingerprint reader is extremely (easy no matter the) so I opted for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup isn't too difficult, especially if you have a basic knowledge of tools. It installs very easily and works like it's advertised. One small issue: the magnet that goes in the door frame comes out VERY EASILY. I walked by with a piece of metal and it shot out of the hole. I ended up drilling the hole a quarter inch deeper than the directions said and putting a little caulk behind it to hold in the door frame. When I contacted their support, they wanted me to pay $25 + shipping to replace it! Overall a good product with mediocre support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lock so my wife didn't have to fumble with her keys when she got home. The auto unlock feature stopped working and then the app stopped controlling the lock. The lock would not connect to Bluetooth or WIFI. Yale blamed it on an Android update. I used the Apple app and the same problems existed. Yale will try 500 solutions before replacing the lock. I ended up buying another lock - it wasn't a Yale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installs pretty easily. The app is easy to use. To unlock and lock from the outside, it's super quiet compared to our other one from BP Security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use! Great purchase and price. Well worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can walk up to the door with the ease of use and not have to worry about anything crazy! This is an amazing product

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Great smart lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Looks good on the door. The app is easy to use too. I plan to buy another one for the other door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Looks great works as hoped!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks good and very user freindly! Much better than the previous push button option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can sleep through the night now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the Yale - Assure Lock 2, I had to answer the door in the middle of the night if my separated wife came home and her key is "somewhere in the car," which happened all the time. I told her I'm getting "one of those keypads" so she doesn't keep banging on the door like a psycho. Now I sleep through the night. If she's home, I'll know in the morning. The installer that Best Buy sent was very professional and got the job done quickly and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave now transitioned all of our properties to this lock. It works great for us and the app is super easy to use for adding/removing door codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, great product and easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid door lock, easy to install if you had a previous one already there beforehand. Then no drilling involved. I love the options to open the door either through your Bluetooth recognizing your phone you’re close to home and will open automatically for you. You can also put in a pin code to enter the building, and also can be accessed by his key. It’s great to have all those options I highly recommend this door lock.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries don’t last aslong as I’d like but it made the house a lot easier to keep locked via phone and in person

    I would recommend this to a friend
  • Cons mentioned:
    Auto lock

    Rated 4 out of 5 stars

    Great product but needs improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd yale smart lock I’ve owned, the first was the yale/nest lock which couldnt keep wifi sognall eith my mesh metwork due to design flaws with thenlock. This one has resolved that and the auto unlock based on proximity to the lock is fsntastic. However, it cannot auto lovk based on proximity, only via a timer which leaves room for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item. Definitely recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this lock. With being able to set a digital password for each family member and any guest, we can see who accessed the front door and also see if the door is left open. With being able to unlock/lock the door from anywhere, it’s extremely useful. Haven’t had any issues and very easy to setup and also set up access codes for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lock. Easy to install. The only downfall is it drains the batteries so quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing security doorbell lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing security doorbell lock. The best I ever had. No glitches. Works just right.

    I would recommend this to a friend