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Customer Ratings & Reviews

$169.99
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Customer reviews

Rating 4.4 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the product's ease of use, straightforward installation, and reliable overall performance. The accompanying app, keypad functionality, and Wi-Fi connectivity are also frequently praised. However, a notable concern among users is the battery life. Some customers have also reported issues with the auto-lock feature and calibration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 374 reviews
  • Rated 5 out of 5 stars

    Time for a change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice if you are someone like me who's always locking myself out. Also, setting it up to unlock automatically via smart phone is great feature. Don't have to use buttons to unlock which will sometime in the future reveal pattern unless you change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Assure 2 Smart Lock for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Yale assure 2 Smart Lock for my Airbnb property. It came highly recommended by the Airbnb host community. I have had the lock for approximately 1 month now. This lock is integrated into the Airbnb app. I read a lot of reviews prior to making my final decision. I will say, I did not know in advance that I had to turn off the 5G. You can only use the Smart Lock via 2.5 g. I'm not sure if that's going to be an issue with future guests regarding Wi-Fi strength. I guess time will tell. I noticed that periodically the lock will lose Wi-Fi signal but it will immediately reconnect usually within the same minute. So far I'm very satisfied and would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Yale smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart lock very easy to use and install very quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good, go with a different brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has a really great track record as a lock company. As an actual lock, this thing works. As a smart lock? Absolutely forget about it. Had it for less than a year and the wifi receiver kept going through batteries like no tomorrow. On top of that, one day the smart functionality just stopped working altogether. I think i reset this thing like 5 times in the brief time i had it installed in my door. THANKFULLY i have bestbuy totaltech. Took it over to have them look at it and they just gave me the full price in store credit for it. That is why i gave this a 2 because Bestbuy actually honored the warranty I purchased and I was able to get a different lock. I had gone through some support steps from their documentation but they apparently need to be within a few feet from a Wireless antenna. Obviously that is not feaseable in all houses so this is pretty irrelevant and a bad design flaw. I would NOT recommend this lock.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if the Auto Unlock would leave the door open more than 1 minute. By the time I park and get to the door, it has locked itself so I have to input the code or use the phone. Lost WiFi this weekend and I was surprised still worked so I am definitely happy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vinnie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Product. It is sturdy, easy to use and has greatly enhanced our security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife locked herself out the house while I was working. I found being locked out of our own house to be unacceptable. So I was motivated to get an automated lock. This Yale lock matches our door handle, and it works every time we use. Nothing else I could ask for. The app is a nice feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great app integration. The app makes it easy to give other people access to my home when I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to use. Like having a key for lock as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock!! It is super easy to set up and use. It is simple to set up codes for guests and the app is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install user-friendly instructions. It comes highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale: Assure Lock 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this lock! It was easy to install and didn’t have technical issues. The ability of the app/software is perfect! Would purchase and recommend this lock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good was easy to install and kind of friendly to set up hopefully I'll finally win the $400.dollars for spending my time doing this over and over and coming up empty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Definately a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everyday use, only issue i have is codes stopped working and stopped getting notifications. Tried resetting to factory in the app and didnt fix it. After some playing around tried pulling batteries and put back in and has worked since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying two different brands of electronic deadbolts, I decided to give Yale a try. I'm very happy with this purchase. It was very easy and set up but most importantly the batteries have remained charged since installed. I highly recommend giving this a try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. I love this lock because is not complicated as other I have before .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Door lock is easy to install and the app is wasy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these locks - quality product. Excellent build quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and simple setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this lock to make it easier for pet sitter and guests when visiting. The lock was easy to install and setup. I'm able to have different codes for different users which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have roommates or kids. No one forgets their keys, gets locked out, or locks their keys inside accidentally anymore. Super handy if you have babysitters too. Easy to install and didn’t take long to install either

    I would recommend this to a friend