Customer Ratings & Reviews

Excellent easy to install and the best to use and protect your home!

I have had this product for last 3 years and it has been very safe, functional and appropriate. I can control it from anywhere i am to let pwoplw in and out of my apartment. I bought 2 more units for my new place. I would definitely recommend this.

I have purchased two of these locks and they are absolutely fantastic. They work flawlessly. Easy to install. No issues.

Easy to install, directions were clear. Best part call support is available 24/7. Had an issue after the install and call support was able to help fix the issues in less than 5 mins. Prefectos works with apple home kit which was a plus for me.

Was easy to install, easy setup, consistence with using, no issues.

The only thing I don't like is the battery life, it doesn't last as long as the Yale nest lock. Other than that it works great.

The lock works very well. The app did have an issue. We have multiple locks. To add users to the 2nd lock, I had to delete them and then recreate the user and add both locks to them. I couldnt just add the lock to them when there was only 1 lock. After recreating the account, everything was fine. I like that if there is any resistance on the bolt, the lock "taps" the bolt to try to force it to close. Other locks I've tried just give up and error if that happens.

We purchased this lock for use on a bedroom door in a rental apartment. it appears to be very well built and works well. I like the feature that allows me to know when the batteries need to be changed (I would recommend that you plan to change the batteries every 12-16 weeks). If the renter cannot remember their password, you can open the door remotely using your cell phone. This model also has a key as a back-up in the event that something goes wrong with the electronics (as of this time that has not happened). I highly recommend this lock for anyone needing remote access.

This product works great with my Google home devices!

Overall great product that allows us piece of mind and convenience

The lock is very user. The woman that installed it was excellent kind and very knowledgeable about the lock she took time to explain the features. Excellent product and reasonably priced.

Small with sleek attractive simple design. Easy to use.

Seems to work great so far. Love that I can control my lock from anywhere with my phone. Looks nice. Had a digital keypad before and like the real buttons better on this one

Installed without a problem. I have the wifi version and it seems to be work well. The battery compartment is easily accessible from the inside, so changing batteries will be simple.

Works great! Had for 6 months and no issues. No wear on the buttons and easy to add new codes.

Product works as intended. Love the feature of auto locking when you leave or have been home for a few minutes. No issues as of now, have had it for about 2 months.

Its great how you can open the lock 3 ways. It unlocks with your phone, keypad and physical key. I was looking for a smart lock with a physical key and this is it! Inshallation took about an hour and was super easy.

We have this on our garage in place of the old touchscreen version that connected through Amazon (which they discontinued support for) and it looks/works great. Love the feedback feel and sound of the buttons as well.

Exelent Lock. Works great will buy this again. Thank you

It does the job but I will not recommend it. Most of the time the lock and unlock from the app doesn't work and keep asking if I am near the door. I have it for a year.